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Sales and Service Expert
hace 1 semana
Overview
We're a leading provider of enterprise software solutions, empowering businesses to thrive in a rapidly changing world.
Our team is passionate about delivering exceptional value to our customers through innovative technology and personalized support.
We're seeking a highly skilled CX Senior Solution Advisor Specialist to join our team. As a member of our organization, you'll have the opportunity to work with industry-leading software, develop your skills, and contribute to the success of our clients.
Responsibilities:
- Sales Enablement: Develop and maintain product knowledge, staying up-to-date with the latest features and functionality.
- Customer Engagement: Build strong relationships with customers, understanding their needs, and providing tailored solutions.
- Delivery and Implementation: Work closely with cross-functional teams to deliver high-quality implementations and meet customer expectations.
- Knowledge Sharing: Share your expertise with colleagues and help them grow professionally.
- Process Improvement: Continuously evaluate and improve processes to enhance efficiency and effectiveness.
Requirements:
- Education: A bachelor's degree in computer science or a related field, or equivalent experience.
- Languages: Fluency in Spanish and/or English.
- Experience: Extensive experience in pre-sales, sales, and delivery roles.
- Technical Knowledge: In-depth knowledge of SAP CX solutions and associated technologies.