Customer Support Team Lead Manager

hace 1 semana


Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completo
About the Job

This role involves leading a team that focuses on the internal billing operation as part of the support function. The successful candidate will have at least 3 years of experience in customer support, with at least 1 year in a management position.

The ideal candidate should have strong project management and planning skills, with a growth mindset. They should be data-driven, with problem-solving skills to create and launch new initiatives. A well-rounded leader who can coach, mentor, and manage direct reports while transmitting the company's vision and setting a strong example.



  • Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completo

    Gorgias empowers ecommerce brands to grow through AI-powered customer experience.We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world.We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the...


  • Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completo

    About UsWe're dedicated to creating a diverse, inclusive, and equitable workplace where everyone is valued. We provide equal opportunities without discrimination based on race, gender, age, disability.Company OverviewGorgias is the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the...


  • Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completo

    About the JobAs the Customer Support Team Lead, you will lead a team that focuses on internal Billing operations as part of the Support team. You will coach, mentor, and manage a team of high-performing employees distributed globally with a focus on progressing their professional growth.Key ResponsibilitiesLead the Support Billing team using performance...


  • Buenos Aires, Buenos Aires C.F., Argentina Signerx A tiempo completo

    **About Signerx**: We're a fast-growing bootstrapped company transforming the electronic signature industry. As a Customer Support Specialist Lead, you'll play a critical role in ensuring our customers have an exceptional experience with our WP E-Signature plugin.**Job Overview**: We're searching for a skilled and experienced support professional to join our...


  • Buenos Aires, Buenos Aires C.F., Argentina Soko Solutions A tiempo completo

    **Job Description:**Soko Solutions - Technical Support Team LeadAt Soko Solutions, we are seeking a highly skilled and experienced Technical Support Team Lead to join our team. As a key member of our IT department, you will be responsible for supervising and coordinating the activities of our technology support team.Key Responsibilities:Providing technical...


  • Buenos Aires, Buenos Aires C.F., Argentina Signerx A tiempo completo

    About SignerxAt Signerx, we're passionate about transforming the electronic signature industry with our innovative WPESign product. Collaborating with top designers and startups, we're creating a game-changing application that will revolutionize document signing forever.The Role:We're seeking a highly skilled Customer Support Specialist to join our team. As...


  • Buenos Aires, Buenos Aires C.F., Argentina Virginpulse A tiempo completo

    This role will be responsible for detecting, evaluating, improving, implementing, and measuring processes in KYC processes ensuring cross-functional needs evaluation to achieve continuous improvements and efficiencies for customers and agents, ensuring a best-in-class experience for users during these processes.Your impact:Work as a liaison between Customer...


  • Buenos Aires, Buenos Aires C.F., Argentina Ar12 Alcon Laboratorios S.A. Company A tiempo completo

    Job SummaryWe are seeking a Client Support Manager to join our team at Ar12 Alcon Laboratorios S.A. Company.Main Responsibilities:Managing a team of customer service representativesDeveloping and implementing customer service strategiesProviding coaching and training to team membersRequirements:Proven leadership and management experienceStrong communication...

  • Country Team Lead

    hace 7 días


    Buenos Aires, Buenos Aires C.F., Argentina Capital Humano A tiempo completo

    Job Title: Country Team LeadAbout the RoleCapital Humano's Shared Service Center (SSC) is looking for an experienced Country Team Lead to oversee the performance of our country team. The successful candidate will be responsible for ensuring consistent high standards of service, meeting KPI and SLA requirements, and developing the team to achieve its...

  • Customer Service Lead

    hace 2 días


    Buenos Aires, Buenos Aires C.F., Argentina Ar12 Alcon Laboratorios S.A. Company A tiempo completo

    Job DescriptionWe are seeking a Customer Service Lead to join our team at Ar12 Alcon Laboratorios S.A. Company.Key Responsibilities:Providing customer service and support via phone, online chat, or textResolving customer issues through analysis and problem-solvingLiaising between customers, production, and distribution departmentsRequirements:Excellent...


  • Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completo

    About Us:CookUnity is a chef-to-you marketplace that connects talented chefs with consumers, revolutionizing meal delivery. Our platform brings small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a...


  • Buenos Aires, Buenos Aires C.F., Argentina Adviters A tiempo completo

    At Adviters, we are seeking an exceptional Support Team Coordinator to join our dynamic team. In this role, you will be the first point of contact for clients and collaborating teams, handling work assignments and changes of scope with ease.Key Responsibilities:Manage client relationships and collaborate with internal teams to deliver high-quality...


  • Buenos Aires, Buenos Aires C.F., Argentina Iafis Group A tiempo completo

    Job SummaryWe are looking for a highly motivated and experienced professional to join our team as a Customer Technology Service Line Customer Success Manager. In this role, you will be responsible for ensuring the success of our customers by providing them with the support and resources they need to get the most out of our products and services.About the...

  • Hr Team Lead

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Agileengine A tiempo completo

    HR Business PartnerMedia.Monks Buenos Aires is looking for an HRBP who will drive and support the operations and people strategy to lead the people journey from each team member, bringing support during all lifecycles from onboarding, development, and offboarding.Roles & Responsibilities: Support the HR operations and people strategy.Guide team members...


  • Buenos Aires, Buenos Aires C.F., Argentina Grupo Quintoandar A tiempo completo

    En Grupo QuintoAndar nos encontramos en la búsqueda de un/a Classifieds Customer Success Team Lead para liderar una de nuestras iniciativas estratégicasEl principal objetivo de customer success es garantizar que nuestros clientes logren los resultados esperados, lo cual también trae un mayor customer lifetime value para la compañía.Buscamos a alguien...


  • Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...


  • Buenos Aires, Buenos Aires C.F., Argentina Sap A tiempo completo

    **Company Overview**SAP is a global leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.We help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.**Job Description**We are seeking a...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Company OverviewSupportYourApp is a pioneering Support-as-a-Service company, providing comprehensive technical, customer support, and CX services to prominent tech companies worldwide. With over 30 countries on our client roster and more than 60 languages spoken within our global team, we have established ourselves as an industry leader in premium outsourced...

  • Team Lead

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina World Business Lenders, Llc A tiempo completo

    Role OverviewAt Patrianna, we are passionate about delivering world-class gaming experiences to millions of players around the globe.As a dynamic, international team, we embrace a collaborative remote-working culture that prioritizes innovation and excellence in everything we do.Reporting to the Senior Manager - Player Operations, this role offers an...


  • Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...