Customer Experience Lead

About Us:CaptivateIQ is looking for an exceptional Director of Strategy and Operations, Customer Experience to spearhead one of our key departments within the Customer Experience organization. This strategic leadership position will oversee the end-to-end customer journey, ensuring operational excellence and driving continuous improvement initiatives.This...

Job OverviewWe are seeking a seasoned Customer Success Director to oversee and manage the customer journey for our SMB, MM, or Enterprise client segments. As a key member of our executive team, you will develop and lead our customer success strategy, collaborating with internal teams to ensure we effectively engage, grow, and retain our customer base.

CaptivateIQ is looking for a Director of Strategy and Operations, Customer Experience to lead one of the key departments within our Customer Experience organization. You'll report to the SVP of Customer Experience and support the team focused on shaping and executing our customer experience strategy. This senior leadership position will be responsible for...

As a Digital Product Owner at Aquiva Labs, you will be responsible for driving product vision and roadmap, managing the product backlog, innovating for business outcomes, and collaborating in an agile environment.The ideal candidate will have strong communication skills, experience using Agile approaches, and the ability to craft user-centric solutions....

Our MissionWe aim to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.MaintainX is committed to creating a diverse environment where all qualified...

Articul8 AI: A Pioneer in Generative Artificial IntelligenceAbout Articul8:We are a team of dedicated individuals who relentlessly pursue excellence and create exceptional AI products that exceed customer expectations. Our mission is to use our advantages to make a positive impact on the world and inspire others to do the same.Job Description:Articul8 AI is...

About This RoleWe are seeking a seasoned Senior Customer Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for driving customer expansion, developing marketing programs that accelerate pipeline and revenue from our existing customer base.This role reports to the Director of Customer Marketing.Working...

We're seeking a skilled Customer Success Advocate to join our team at Ashby. As an Ashby Contract Manager for High Touch accounts, you'll play a crucial role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees.You'll lead the renewal process with customers, ensuring timely and successful contract...

Job DescriptionWe are seeking a strategic and analytical Operations Manager for Customer Success to optimize processes, data, and technology that drive retention, expansion, and efficiency within our Customer Success (CS) organization.This role will work closely with regional CS leadership, Revenue Operations (RevOps), Sales, Finance, and Product teams to...

Customer Experience at CaptivateIQCaptivateIQ is committed to delivering exceptional customer experiences. Our team is dedicated to shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.We are looking for a Director of Strategy and Operations, Customer Experience to lead one of...

Are you a customer-centric leader with a passion for driving business growth and expansion? Do you have a proven track record of developing and implementing successful customer success strategies? If so, we encourage you to apply for the role of Americas Customer Success Leader.In this role, you will be responsible for developing and implementing a...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

**Overview**We're seeking an experienced product designer who thrives on solving complex problems and turning research and data into elegant, user-centered solutions.**Job Description**Own and work independently on end-to-end design execution on key product initiatives from discovery to delivery under the supervision of our Head of Product.Create intuitive,...

The RoleWe are seeking a strategic leader to oversee the end-to-end customer journey, ensure operational excellence, and drive continuous improvement initiatives. The ideal candidate will have a strong strategic mindset, a passion for customer advocacy, and a proven track record in managing complex operations.The Director of Strategy and Operations, Customer...

Aiven is looking for a skilled Cloud Customer Advocate to join our team. As a key member of our sales and customer success teams, you will be responsible for building strong relationships with our enterprise customers and partners, providing technical guidance and support, and ensuring they achieve their business objectives.ResponsibilitiesBUILD TRUSTED...

CaptivateIQ seeks a seasoned Director of Strategy and Operations, Customer Experience to lead our Customer Experience team. As a key member of our organization, you will be responsible for shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.This senior leadership position...

We are seeking a customer-focused Technical Account Manager to optimize Aiven's enterprise customer experience and accelerate time-to-value. This role involves building strong relationships with our largest customers and partners, providing technical guidance, and acting as a single point of contact for their Aiven needs.Key ResponsibilitiesBUILD STRONG...

We believe that every company deserves to hire the best talent anywhere in the world. That's why we're building a platform that makes it easy for businesses to find and hire the perfect candidates.To help us achieve this vision, we need an experienced Customer Success Enablement Manager who can develop and deliver high-quality enablement programs. These...

As the Head of Customer Success in Americas, you will be responsible for developing and implementing a comprehensive customer success strategy for the Americas region. This will involve driving business growth and expansion through strategic partnerships and account management, building and leading a high-performing customer success function, and activating...

At Deel, we envision a world where companies can hire the best talent anywhere, without borders or limitations. As the Director of Americas Customer Success, you will play a pivotal role in making this vision a reality.You will oversee and manage the customer journey for our SMB, MM, or Enterprise client segments in the Americas. Reporting directly to the...