Sales Planning Expert

hace 3 días


San Fernando del Valle de Catamarca, Catamarca, Argentina CaptivateIQ A tiempo completo

CaptivateIQ seeks a seasoned Director of Strategy and Operations, Customer Experience to lead our Customer Experience team. As a key member of our organization, you will be responsible for shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.

This senior leadership position requires a strong strategic mindset, passion for customer advocacy, and proven track record in managing complex operations. You will define gold standards for CX KPI tracking and implement a dashboard system to ensure appropriate levels of visibility across all levels of the organization.



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