Director, Customer Success, Amer

We're seeking a skilled Customer Success Advocate to join our team at Ashby. As an Ashby Contract Manager for High Touch accounts, you'll play a crucial role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees.You'll lead the renewal process with customers, ensuring timely and successful contract...

Job OverviewWe are seeking a seasoned Customer Success Director to oversee and manage the customer journey for our SMB, MM, or Enterprise client segments. As a key member of our executive team, you will develop and lead our customer success strategy, collaborating with internal teams to ensure we effectively engage, grow, and retain our customer base.

Job DescriptionWe are seeking a strategic and analytical Operations Manager for Customer Success to optimize processes, data, and technology that drive retention, expansion, and efficiency within our Customer Success (CS) organization.This role will work closely with regional CS leadership, Revenue Operations (RevOps), Sales, Finance, and Product teams to...

About AshbyAshby is building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.We're a fast-growing SaaS company with a Series C raise earlier this year, achieving over 100% YoY ARR growth. Our customer base includes top companies like OpenAI, Ramp, Deliveroo,...

**About Us**At Deel, we're changing the way businesses hire and pay talent globally. Our mission is to empower companies to build diverse, global teams without borders.We've already achieved significant milestones: over three thousand employees across 100 countries, a market-leading technology platform, and a valuation of $12 billion after our successful...

The RoleWe are seeking a strategic leader to oversee the end-to-end customer journey, ensure operational excellence, and drive continuous improvement initiatives. The ideal candidate will have a strong strategic mindset, a passion for customer advocacy, and a proven track record in managing complex operations.The Director of Strategy and Operations, Customer...

Job DescriptionThe ideal candidate will be responsible for contributing to the development, delivery, and continuous improvement of our core global Customer Success enablement programs. This role involves collaborating with stakeholders and subject matter experts to define, develop, and deliver enablement programs that drive maximum...

About AshbyWe're building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.Series C raised earlier this year, and growing ARR >100% YoY.Have thousands of amazing customers including OpenAI, Ramp, Deliveroo, Notion, and Reddit.Multiple products to win both...

We believe that every company deserves to hire the best talent anywhere in the world. That's why we're building a platform that makes it easy for businesses to find and hire the perfect candidates.To help us achieve this vision, we need an experienced Customer Success Enablement Manager who can develop and deliver high-quality enablement programs. These...

About AshbyAshby is a fast-paced SaaS company dedicated to delivering innovative products that empower talent leaders, recruiters, and managers to excel in their roles.Our commitment to innovation has led to remarkable growth, with a Series C investment and a customer base that includes notable companies like OpenAI, Ramp, Deliveroo, Notion, and Reddit.This...

At Deel, we're on a mission to break down hiring borders and connect companies with the best talent worldwide. Our team is dedicated to helping businesses hire anyone, anywhere, easily.We're looking for an experienced Customer Success Enablement Manager to join our growing team. This role will be responsible for developing and delivering global enablement...

We're committed to fostering a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. Our team is made up of over 3,000 self-driven individuals from more than 100 countries, and we're passionate about building a generational platform that seamlessly connects companies with talent...

RequirementsWe are looking for a highly skilled and experienced professional with a strong understanding of customer lifecycle management, retention strategies, and expansion models.The ideal candidate will have:3-5+ years of experience in Customer Success Operations, Revenue Operations, or a related role in SaaS.Experience working with CRM tools...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

About UsDeel is a global platform that enables businesses to hire the best talent from anywhere in the world. Our mission is to break down hiring borders and connect companies with exceptional candidates worldwide.

**Deel's Vision**We envision a world where companies can hire top talent anywhere, without borders or constraints. To achieve this, we're building a seamless platform that connects companies with the best candidates worldwide.As part of our team, you'll play a crucial role in developing and delivering customer success enablement programs that drive business...

About UsAt Energy Exemplar, we empower our customers to navigate the complexities of the energy ecosystem with confidence. Our mission is to enable transformative energy decisions by providing innovative solutions.We believe in empowering our people through flexibility, which has been a cornerstone of our success, fueling significant growth over the years....

E2open is the connected supply chain platform that enables the world's largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve...

CaptivateIQ is looking for a Director of Strategy and Operations, Customer Experience to lead one of the key departments within our Customer Experience organization. You'll report to the SVP of Customer Experience and support the team focused on shaping and executing our customer experience strategy. This senior leadership position will be responsible for...

Our Commitment to CustomersWe're dedicated to empowering our customers to achieve their goals. As a Customer Success Manager (CSM), you'll serve as the primary advocate for customers, guiding them along a simulation software journey and engaging resources across EE to accelerate adoption and expansion.The CSM will be responsible for managing the entire...