Operations Excellence in Customer Success

About AshbyAshby is building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.We're a fast-growing SaaS company with a Series C raise earlier this year, achieving over 100% YoY ARR growth. Our customer base includes top companies like OpenAI, Ramp, Deliveroo,...

The RoleWe are seeking a strategic leader to oversee the end-to-end customer journey, ensure operational excellence, and drive continuous improvement initiatives. The ideal candidate will have a strong strategic mindset, a passion for customer advocacy, and a proven track record in managing complex operations.The Director of Strategy and Operations, Customer...

About AshbyWe're building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.Series C raised earlier this year, and growing ARR >100% YoY.Have thousands of amazing customers including OpenAI, Ramp, Deliveroo, Notion, and Reddit.Multiple products to win both...

Job DescriptionWe are seeking a strategic and analytical Operations Manager for Customer Success to optimize processes, data, and technology that drive retention, expansion, and efficiency within our Customer Success (CS) organization.This role will work closely with regional CS leadership, Revenue Operations (RevOps), Sales, Finance, and Product teams to...

We're seeking a skilled Customer Success Advocate to join our team at Ashby. As an Ashby Contract Manager for High Touch accounts, you'll play a crucial role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees.You'll lead the renewal process with customers, ensuring timely and successful contract...

About AshbyAshby is a fast-paced SaaS company dedicated to delivering innovative products that empower talent leaders, recruiters, and managers to excel in their roles.Our commitment to innovation has led to remarkable growth, with a Series C investment and a customer base that includes notable companies like OpenAI, Ramp, Deliveroo, Notion, and Reddit.This...

Our ValuesWe value a strong sense of ownership, principled thinking over experience, and thoughtful communication. These values inform how we approach our work and drive our decision-making processes.Job DescriptionWe're seeking a highly skilled Product Support Specialist to join our Customer Success team. In this role, you'll provide expert-level support to...

Customer Experience at CaptivateIQCaptivateIQ is committed to delivering exceptional customer experiences. Our team is dedicated to shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.We are looking for a Director of Strategy and Operations, Customer Experience to lead one of...

**About Us**At Deel, we're changing the way businesses hire and pay talent globally. Our mission is to empower companies to build diverse, global teams without borders.We've already achieved significant milestones: over three thousand employees across 100 countries, a market-leading technology platform, and a valuation of $12 billion after our successful...

CaptivateIQ is looking for a Director of Strategy and Operations, Customer Experience to lead one of the key departments within our Customer Experience organization. You'll report to the SVP of Customer Experience and support the team focused on shaping and executing our customer experience strategy. This senior leadership position will be responsible for...

About Us:CaptivateIQ is looking for an exceptional Director of Strategy and Operations, Customer Experience to spearhead one of our key departments within the Customer Experience organization. This strategic leadership position will oversee the end-to-end customer journey, ensuring operational excellence and driving continuous improvement initiatives.This...

About the Role:We are seeking a highly skilled Director of Strategy and Operations, Customer Experience to join our team at CaptivateIQ. As a strategic leader, you will oversee the end-to-end customer journey, ensuring operational excellence and driving continuous improvement initiatives.This role requires a deep understanding of customer needs and a...

At Deel, we're on a mission to break down hiring borders and connect companies with the best talent worldwide. Our team is dedicated to helping businesses hire anyone, anywhere, easily.We're looking for an experienced Customer Success Enablement Manager to join our growing team. This role will be responsible for developing and delivering global enablement...

We believe that every company deserves to hire the best talent anywhere in the world. That's why we're building a platform that makes it easy for businesses to find and hire the perfect candidates.To help us achieve this vision, we need an experienced Customer Success Enablement Manager who can develop and deliver high-quality enablement programs. These...

We're committed to fostering a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. Our team is made up of over 3,000 self-driven individuals from more than 100 countries, and we're passionate about building a generational platform that seamlessly connects companies with talent...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

Job DescriptionThe ideal candidate will be responsible for contributing to the development, delivery, and continuous improvement of our core global Customer Success enablement programs. This role involves collaborating with stakeholders and subject matter experts to define, develop, and deliver enablement programs that drive maximum...

About UsAt Energy Exemplar, we empower our customers to navigate the complexities of the energy ecosystem with confidence. Our mission is to enable transformative energy decisions by providing innovative solutions.We believe in empowering our people through flexibility, which has been a cornerstone of our success, fueling significant growth over the years....

Our MissionWe aim to empower our customers to make informed energy decisions by providing innovative solutions. Our mission is to enable transformative energy decisions by providing cutting-edge technology and expert guidance.We believe in empowering our people through flexibility, which has been a cornerstone of our success, fueling significant growth over...

About AshbyAshby is a pioneering force in the SaaS industry, focused on developing cutting-edge solutions that address the complex needs of talent leaders, recruiters, and managers.With a proven track record of success, we've achieved remarkable growth, secured a Series C investment, and expanded our customer base to include prominent companies like OpenAI,...