Director of CX Excellence

Customer Experience at CaptivateIQCaptivateIQ is committed to delivering exceptional customer experiences. Our team is dedicated to shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.We are looking for a Director of Strategy and Operations, Customer Experience to lead one of...

The RoleWe are seeking a strategic leader to oversee the end-to-end customer journey, ensure operational excellence, and drive continuous improvement initiatives. The ideal candidate will have a strong strategic mindset, a passion for customer advocacy, and a proven track record in managing complex operations.The Director of Strategy and Operations, Customer...

CaptivateIQ is looking for a Director of Strategy and Operations, Customer Experience to lead one of the key departments within our Customer Experience organization. You'll report to the SVP of Customer Experience and support the team focused on shaping and executing our customer experience strategy. This senior leadership position will be responsible for...

CaptivateIQ seeks a seasoned Director of Strategy and Operations, Customer Experience to lead our Customer Experience team. As a key member of our organization, you will be responsible for shaping and executing our customer experience strategy, ensuring operational excellence, and driving continuous improvement initiatives.This senior leadership position...

About Us:CaptivateIQ is looking for an exceptional Director of Strategy and Operations, Customer Experience to spearhead one of our key departments within the Customer Experience organization. This strategic leadership position will oversee the end-to-end customer journey, ensuring operational excellence and driving continuous improvement initiatives.This...

Key ResponsibilitiesDevelop and implement a comprehensive customer experience strategy aligned with the company's business objectives.Collaborate with leadership to design and deliver the CX team's quarterly and annual OKRs.Create a repeatable framework to ensure consistency in execution of strategic projects and initiatives.Work closely with Marketing,...

Company OverviewDeel is a leading provider of global payroll and compliance solutions, connecting companies with talented individuals worldwide. With a diverse team spanning over 100 countries, we aim to foster a unified yet innovative culture that drives the development of our platform and products.At Deel, we believe in breaking down barriers to help...

About UsWe are Rush Street Interactive, a pioneer in the online casino and sports betting industry, currently operating under the brands BetRivers.com, PlaySugarHouse.com, and RushBet.co. Our mission is to bridge the gap between online, social, and land-based gaming businesses, creating immersive experiences for players.At Rush Street Interactive, we believe...

About the JobThe Director of User Experience (UX) at Corelight will be responsible for defining and driving a comprehensive UX strategy across our entire product suite. This highly collaborative leadership position requires a strategic, data-driven mindset, strong people-management skills, and a passion for creating delightful experiences that solve real...

Do you want to help make the world safe from cyber attack?At Corelight, we believe that the best approach to cybersecurity risk starts with the network.Attackers can evade endpoint detection, firewalls and many other technologies - but they can't avoid leaving digital footprints on the networks they traverse.Built on open-source innovations from Zeek,...

Do you want to help make the world safe from cyber attack?At Corelight, we believe that the best approach to cybersecurity risk starts with the network. Attackers can evade endpoint detection, firewalls and many other technologies - but they can't avoid leaving digital footprints on the networks they traverse. Built on open-source innovations from Zeek,...

About UsRush Street Interactive is a pioneering company in the online casino and sports betting industry, operating under the brands BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're passionate about creating engaging experiences that integrate online, social, and land-based gaming businesses.Our team at Rush Street Interactive is dedicated to...

Narvar is hiring Reporting to the VP, People, the Director of Total Rewards is responsible for designing, implementing, and overseeing the organization's global compensation and benefits strategies to attract, retain, and motivate employees. This role is critical in shaping the employee experience, fostering engagement and retention, and ultimately...

Upbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric...

Strategic Partnerships at Articul8 AIAbout Us:We are a pioneering company in Generative Artificial Intelligence, creating exceptional AI products that exceed customer expectations. Our mission is to use our advantages to make a positive impact on the world and inspire others to do the same.Job Overview:Articul8 AI is seeking an experienced Strategic Accounts...

**Company Overview:**Gn Group is a leading global technology company that specializes in developing intelligent sound solutions. Our mission is to transform lives through the power of sound, enabling people to hear more, do more, and be more than they ever thought possible.We are passionate about creating innovative products that enhance the senses of...

About UsAt Articul8 AI, we're committed to creating exceptional AI products that exceed customer expectations. Our team is comprised of dedicated professionals who take pride in their work and strive for greatness in every aspect of our business.Job OverviewWe're seeking an exceptional Strategic Accounts and Partnerships Lead to join us in shaping the future...

Narvar is scaling, and we are hiring a Head of GTM Enablement As part of our Revenue Operations team, you'll define a robust, scalable enablement strategy and partner closely with Sales, Marketing, and Customer Success to deliver impactful programs that enhance skill development and drive revenue growth.You are a person who is curious, scrappy, willing to...

About the Role:We are looking for a seasoned Partner Development Director to lead the development and implementation of our partner program. This individual will be responsible for building, extending, and enhancing partner strategy and programs to support the partner journey and align to the broader company objectives.Key responsibilities include...

E2open is the connected supply chain platform that enables the world's largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve...