Customer Support Specialist with German Language Skills
hace 1 mes
We are seeking a highly skilled Customer Support Specialist with native or fluent German language skills to join our team in Malta. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via email, phone, and other communication channels.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
About the Role:- Provide exceptional customer support via email, phone, and other communication channels.
- Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
- Work collaboratively with the customer support team to ensure seamless service delivery.
- Native or fluent German language skills, with good command in English.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Flexibility and adaptability in a dynamic work environment.
- Competitive salary package of €40,000 - €50,000 per annum, depending on experience.
- Extra days of vacation on top of common allowance.
- Free fruit, tea, and coffee if you prefer working in the office.
- Ability to work from home when working late shifts and weekends.
- Free day transport to the office from certain areas within Malta.
- Team performance bonus and working from home allowance.
- Corporate discounts for gym memberships, shops, and taxis.
- Private Health Insurance, eye care tests, health, and well-being professional support.
- Comprehensive training and constant feedback.
We offer a comprehensive benefits package that includes competitive salary, extra days of vacation, free meals, flexible work arrangements, and more. If you are a motivated and experienced customer support professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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