Customer Support Professional with German Language Expertise
hace 2 días
At Uplift in Life, we are dedicated to connecting individuals with rewarding career opportunities. Our mission is to empower people by providing them with the right resources to succeed.
We have valuable insights and extensive knowledge of corporate cultures gained from our experience in the human resources industry. This enables us to identify top talent for our clients. For one of our esteemed clients, a leading company specializing in client services, we are seeking German speakers for various BPO roles in Bulgaria.
Main Responsibilities:
- Provide exceptional customer support via phone, email, and chat, addressing inquiries about products or services.
- Manage and document customer interactions within our client's CRM system.
Our Client Offers:
- A competitive salary above average in the sector (approximately $12-$15 per hour).
- A performance-based bonus system.
- Benefits aligned with the location policy, including team building activities.
- Standard or flexible working hours.
- Office, hybrid, or remote work options depending on the project.
- Career development opportunities within the company.
- A friendly multicultural atmosphere and the chance to collaborate with motivated professionals.
- Extensive training programs.
- The possibility to grow professionally as part of a leading European company.
- Opportunities to advance your career across countries.
- Relocation support packages.
Requirements:
- Fluency in German language.
- Excellent command of English language (B2 level).
- Previous experience in customer support is an asset.
- Strong communication skills, analytical thinking, and attention to detail.
- EU citizenship is required.
We look forward to discussing this opportunity with you and finding the best fit for your preferences.
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