Technical Support Professional with Multilingual Expertise
hace 4 días
Discover a rewarding career opportunity at SupportYourApp, a leading provider of outsourced customer support services. As a Technical Support Consultant, you will play a vital role in delivering exceptional technical and customer support to our global clients.
About the RoleThis is an exciting chance to work with a diverse range of customers and clients from over 30 countries, speaking more than 60 languages. As a Technical Support Consultant, you will be responsible for:
- Providing top-notch technical assistance via various communication channels
- Gathering essential information to resolve complex issues efficiently
- Collaborating with cross-functional teams to ensure seamless customer support
To succeed in this role, you should possess:
- Native fluency in German and English
- An ability to work effectively in a team environment
- An independent and proactive approach to your work
While not mandatory, experience in customer support and CRM systems would be beneficial in this role.
Benefits and PerksWe offer a competitive compensation package, including a salary of approximately $**45,000 - $60,000 per year**, based on your qualifications and experience. You will also enjoy:
- A flexible schedule with five working days (Friday to Sunday) and two additional flexible days during the week
- The opportunity to work remotely from home
- An inclusive international work environment
- A comprehensive training program and probation period
- A bonus scheme for referring friends
We value work-life balance and strive to create a positive and supportive atmosphere for our employees. Join us and take the first step towards a fulfilling career in customer support.
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