Technical Support Specialist

hace 3 semanas


Buenos Aires, Buenos Aires C.F., Argentina Media A tiempo completo

Job Title: Junior Office IT Support

About the Role:

We are seeking an experienced IT professional to join our Global IT team as a Junior Office IT Support Specialist. In this role, you will be responsible for providing technical support to our staff, troubleshooting hardware and software issues, and maintaining our in-office IT infrastructure.

Key Responsibilities:

  • Provide technical support to staff members with computer hardware and software issues
  • Troubleshoot and resolve technical problems with in-office equipment
  • Maintain and update our IT policies and documentation
  • Support the implementation of new IT solutions and apps
  • Collaborate with other IT team members to resolve technical issues

Requirements:

  • 1+ years of experience in a technical support role
  • Strong knowledge of Mac and macOS operating systems
  • Windows knowledge is a plus
  • Experience working with Google Workspace, Jamf, Crowdstrike, Office365, Slack, and Freshservice
  • Excellent communication and interpersonal skills

What We Offer:

We are an equal-opportunity employer committed to building a diverse and inclusive work environment. As a member of our team, you will have the opportunity to work on a variety of projects, develop your technical skills, and contribute to the success of our organization.



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