Technical Support Specialist in Greece

hace 4 semanas


Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

Experience the vibrant culture and breathtaking landscapes of Greece as a Technical Support Specialist for Telematic software and hardware.

About the Role

We are seeking an experienced and skilled technical support specialist to join our team in Greece. As a key member of our team, you will provide top-notch technical assistance to our customers, ensuring their needs are met with exceptional service and support.

The ideal candidate will possess excellent communication skills, be fluent in Norwegian (level C2), and have working proficiency in English. Proficiency in MS Office, Adobe, databases, and CRM is also essential, along with the ability to troubleshoot and find solutions independently.

Key Responsibilities
  • Provide technical support for telematic software and hardware via phone, email, or online chat
  • Guide customers through the registration process on our portal
  • Troubleshoot issues related to vehicle connectivity, remote services, PIN reset, and license information
  • Assist with infotainment services, navigation, and map updates
  • Help customers with charging stations, home charging, and charging issues
What We Offer
  • A competitive salary range of €45,000 - €60,000 per annum, depending on experience
  • A comprehensive relocation package with great support for non-local hires
  • Multilingual work environment with excellent training opportunities
  • Internal employee incentives and private health insurance
  • Adaptation to Greek Culture and language courses
  • Prioritizing work-life balance with loads of social sports events
Requirements
  • Fluent in Norwegian (level C2) and working proficiency in English
  • Excellent communication and problem-solving skills
  • Proficient computer user with MS Office, Adobe, databases, and CRM
  • Ability to troubleshoot and find solutions independently
Location

This role is based remotely in Greece, allowing you to enjoy the Mediterranean lifestyle while pursuing your career goals.



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