Senior IT Support Specialist for Greece
hace 4 semanas
We are looking for a highly skilled Senior IT Support Specialist to join our team in Greece. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.
About the JobThe ideal candidate will have a strong background in technical support, with excellent communication skills and a passion for troubleshooting complex technical issues.
Key Responsibilities:- Provide technical support for telematic software and hardware via phone, email, or remote access
- Troubleshoot and resolve complex technical issues independently
- Collaborate with internal teams to resolve technical issues and improve processes
- Develop and maintain technical documentation and knowledge base articles
- Fluent in Dutch (C2 level) and working proficiency in English
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient computer user with experience in MS Office, Adobe, and CRM software
- Experience in a technical support role, preferably in a multinational environment
- Familiarity with mobile networks, internet connectivity, and smartphone applications
- Ability to learn and adapt to new technologies and systems quickly
- A competitive salary of €40,000 - €60,000 per year, depending on experience
- A comprehensive benefits package, including private health coverage and relocation assistance
- Ongoing training and development opportunities to enhance your skills and career prospects
- The chance to live and work in Greece, immersing yourself in the local culture and way of life
This role is based in Greece, and we require the successful candidate to relocate to this location.
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