Technical Support Expert for Greece
hace 1 mes
We are seeking a highly skilled Technical Support Expert to join our team at Recruit4Work SL in Greece.
About the RoleAs a Technical Support Expert, you will play a crucial role in providing exceptional customer service and technical support to end clients. Your primary responsibility will be to help clients resolve technical issues related to mobile devices, ensuring that their experience with our company is positive and hassle-free.
In this challenging yet rewarding role, you will work closely with our team to troubleshoot complex technical problems, provide innovative solutions, and ensure that all customers receive excellent service.
To succeed in this position, you must possess excellent communication skills, a strong passion for technology, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Provide top-notch technical support to customers via phone, email, or social media.
- Troubleshoot complex technical issues related to mobile devices.
- Collaborate with the team to develop and implement effective technical solutions.
- Communicate technical information to non-technical customers in a clear and concise manner.
- Maintain accurate records of customer interactions and technical issues.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 2 years of experience in technical support, preferably in a similar role.
- Fluent English language skills (written and spoken).
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- A competitive salary of €35,000 per annum.
- A comprehensive benefits package, including private health coverage.
- The opportunity to work with a dynamic and innovative team.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
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