Technical Support Specialist

hace 2 días


Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completo

We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Argentina. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers.

With a strong background in customer service and technical support, you will work closely with our internal teams to resolve complex issues and ensure a seamless customer experience.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively collaborate with cross-functional teams to drive results.

Key Responsibilities:

  • Provide timely and accurate technical support to customers via phone, email, and chat platforms.
  • Collaborate with internal teams to troubleshoot complex issues and implement solutions.
  • Document customer interactions and issue resolutions in our CRM system.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.

Requirements:

  • Fluency in English and Spanish is required.
  • Previous experience in a customer support or technical role is essential.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary of approximately €40,000 per annum, based on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.

About Flipdish:

We are Flipdish, an Irish unicorn valued at over $1 billion, serving independent restaurants in a world transformed by tech. Our mission is to empower restaurant owners to succeed in a rapidly changing market.



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