Senior Technical Support Specialist
hace 2 días
ESET DACH is seeking a highly skilled Senior Technical Support Specialist to join our team in Buenos Aires.
Salary: $60,000 - $80,000 per annum, depending on experience.
Job Responsibilities- Provide Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases.
- Deliver support services offered by ESET in the Region, acting as a technical reference for ESET products within ESET Latin America.
- Intermediate to advanced university studies in Software Engineering, Computer Engineering, Systems Technician or similar.
- At least 1 year working experience in similar positions.
- Advanced knowledge of the Windows platform.
- Correctly diagnose, troubleshoot, and document common software problems.
- Technical knowledge of Linux and/or Mac OS.
- Programming skills.
- Knowledge of networking and network administration.
- A competitive salary range of $60,000 - $80,000 per annum.
- The opportunity to work with a leading cybersecurity company.
- A dynamic and supportive team environment.
This role requires a strong service-oriented person with excellent communication and teamwork skills. The successful candidate will be based in Buenos Aires and will be required to travel up to 10% of the time.
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