Customer Service Representative with German Language Skills
hace 6 horas
We are working with a BPO in Croatia to find an experienced Customer Care Specialist with German language skills.
About the RoleThe ideal candidate will be fluent in German (C1 level) and possess strong communication and teamwork abilities. They will work as part of a dynamic team, delivering exceptional customer service by addressing inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.
This role requires the ability to navigate internal and external documentation, identify and escalate priority or unresolved issues, and strive for high-standard customer satisfaction and experience.
About You- You have native or fluent German language skills (C1 level)
- You are proficient in using standard PC applications
- You possess strong flexibility, professionalism, resilience, self-sufficiency, and reliability
- You have excellent communication and teamwork abilities
- You have a basic understanding of credit card-related concepts
- An excellent remuneration package based on experience, skills, and performance
- An indefinite contract
- Private health and life insurance
- A dynamic and creative team with a positive and friendly atmosphere
- Good work environment - the employer has great reviews from their employees
- Guidance and tools to reach your full potential
Estimated Salary: €25,000 - €35,000 per annum, depending on experience and qualifications.
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