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Customer Service Ambassador
hace 1 mes
David Kennedy Recruitment is proud to present an exciting opportunity for a skilled Customer Service Representative to join their team in Lisbon, Portugal.
As a customer-facing professional, you will be responsible for addressing inquiries through various channels, evaluating concerns, and implementing measures to fulfill customer requirements.
With a strong focus on quality service delivery and collaboration with cross-functional teams, this role requires a calm demeanor, excellent written and verbal skills, and high interpersonal skills.
In terms of requirements, the successful candidate will possess a C1 level of German language proficiency, at least, and English language skills to a business standard. Additionally, they will have excellent computer knowledge, particularly in MS Office and the Internet, as well as a flexible and creative personality.
The ideal candidate will also have a passion for Sports, Casino, and Poker products, although relevant training will be provided. Furthermore, they will be willing to work in shifts, including 24/7 rotation, and maintain a 40-hour workweek.
In return, David Kennedy Recruitment offers a comprehensive compensation package, including a permanent working contract, food allowance, health insurance, birthday leave, referral program, and home office options.
This is an exceptional opportunity for a motivated individual to embark on a rewarding career path, leveraging their expertise to deliver top-notch customer service and contributing to the success of the organization.
