Customer Service Representative with German Fluency
hace 6 días
Are you a skilled communicator looking for a challenging opportunity? We have an exciting role for a Customer Service Representative with German fluency at one of our clients, a leading BPO in Hungary.
Job Summary:
We are seeking a highly motivated and customer-focused individual to provide exceptional service to customers of a financial services company. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.
About the Role:
This is a full-time remote position that requires strong communication skills, both verbal and written. You will be working with a dynamic team that values collaboration and mutual respect. Our ideal candidate is a team player who is passionate about delivering high-quality service and is eager to learn and grow with our company.
Responsibilities:
- Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
- Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
- Navigate internal and external documentation and resources to provide world-class service
- Identify and escalate priority or unresolved issues to appropriate internal teams
- Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures
- Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues
- Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client
- Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere
Requirements:
- Very good user knowledge of common PC applications
- Communicative knowledge / social skills / soft skills:
- Very good knowledge of German (at least C1 level)
- Good ability to express yourself verbally and in writing in German
- Flexibility, friendliness, resilience, independence, reliability
- Skilled conversation skills, linguistic fluency, and understandable pronunciation in German
- Good communication and teamwork skills
- BASIC credit card-specific knowledge desirable
Offer:
- Excellent remuneration package based on experience, skills and performance ($25,000 - $35,000 per annum)
- Indefinite contract
- Private health and life insurance
- A dynamic and creative team with a positive and friendly atmosphere
- Good work environment - the employer can show off great reviews from their employees
- Guidance and tools to reach your full potential
-
German Customer Service Representative
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoWe are seeking a talented German-speaking customer service representative to join our team at Recruit4Work SL.About the RoleThis is an exciting opportunity for a highly motivated and customer-focused individual to provide exceptional support to our clients. As a German customer service representative, you will be responsible for handling customer inquiries,...
-
German Speaking Customer Service Representative
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Wibit Consulting & Services (WibitCS) A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Representative with German fluency to join our team at Wibit Consulting & Services (WibitCS). This is a fantastic opportunity for someone who enjoys working in a dynamic environment and providing exceptional customer support.About the RoleThis role involves working as part of a fully remote...
-
Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completoAbout the Role:David Kennedy Recruitment is collaborating with a leading BPO in Slovenia to find experienced Customer Care Specialists fluent in German.The ideal candidate will work remotely and support customers of a prominent financial services company.Key Responsibilities:Deliver exceptional customer service by addressing inquiries, resolving issues...
-
Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completoAbout Cross Border Talents:We are a global company seeking a highly motivated and customer-focused Professional German Language Customer Service Representative to join our team in Greece. This is an excellent opportunity to develop your career in customer service in a dynamic and supportive environment.Key Responsibilities:Deliver exceptional customer...
-
German Customer Service Specialist
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina CBT A tiempo completoAbout CBT:We are a global leader in customer service solutions with an international presence. Our goal is to provide exceptional customer experiences, and we're seeking motivated German-speaking customer service representatives to join our team in Athens, Greece.Position Overview:Deliver high-quality customer service to German-speaking clients via various...
-
Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completoJob DescriptionWe are seeking a Customer Service Representative with German language skills to join our dynamic team at Cross Border Talents.About the RoleThis is a full-time, indefinite contract position based in Serbia. As a Customer Care Specialist, you will be responsible for providing top-notch customer support and technical assistance to clients via...
-
German Speaking Customer Service Representative
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Wibit Consulting & Services (WibitCS) A tiempo completoAt Wibit Consulting & Services, we're committed to delivering exceptional customer experiences. As a German-speaking Customer Care Specialist, you'll play a vital role in helping us achieve this goal.Key ResponsibilitiesDeliver high-quality service to customers through various channels, ensuring prompt and professional responses to their inquiries.Provide...
-
Customer Service Representative with Advanced German Skills
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina AMEX A tiempo completoEmpowering Customer SuccessAt American Express, we're committed to delivering exceptional customer experiences that drive loyalty and growth. As a Customer Care Professional, you'll play a vital role in achieving this goal by providing personalized support to our customers in their native language.Main Responsibilities:• Respond to customer inquiries in a...
-
Customer Service Representative
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoAre you a customer service enthusiast who is passionate about delivering exceptional experiences? We are seeking a skilled Customer Service Representative to join our team at Recruit4Work SL. This role offers an exciting opportunity to work with a well-known car industry leader and make a real impact on customer satisfaction.The ideal candidate will have...
-
Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completoJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Cross Border Talents Customer Service Representative in Malta. This role offers the opportunity to provide exceptional support to German-speaking clients while working in a dynamic and multicultural environment.Salary and BenefitsThe successful candidate will...
-
Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completoJob DescriptionWe are working with a BPO in Croatia to find an experienced Customer Care Specialist with German language skills.About the RoleThe ideal candidate will be fluent in German (C1 level) and possess strong communication and teamwork abilities. They will work as part of a dynamic team, delivering exceptional customer service by addressing...
-
Buenos Aires, Buenos Aires C.F., Argentina Upliftinlife A tiempo completoCustomer Support Specialist with German LanguageWe are currently looking for a highly skilled German language customer support specialist to join our team at Uplift in Life. As a key member of our customer support department, you will be responsible for providing top-notch service to our clients via phone, email, and chat.Main Responsibilities:Communicate...
-
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoAbout This RoleWe are seeking an experienced customer service representative to join our team and help deliver exceptional experiences for our clients. As a member of our remote-based customer support team, you will be responsible for providing top-notch service via various communication channels.Job DescriptionThis challenging role involves helping...
-
Buenos Aires, Buenos Aires C.F., Argentina Salve Consulting A tiempo completoWe are seeking a skilled Customer Support Specialist with fluency in German to deliver exceptional customer support and contribute significantly to the success of our clients' experiences.Key ResponsibilitiesProvide top-notch customer service by promptly addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction.Research and...
-
Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completoWe are seeking an experienced and skilled Senior Customer Service Representative to join our team at Cross Border Talents. The ideal candidate will have a strong background in customer support and be fluent in German, both verbally and written.Job SummaryThis is a full-time remote position that requires the ability to work independently and as part of a...
-
Customer Service Representative
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Boston Consulting Group A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels.Respond to customer inquiries in a timely and professional manner.Provide product...
-
Customer Service Representative
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoWe are looking for a talented Customer Service Representative to join our team in Greece. This exciting opportunity allows you to experience the Mediterranean lifestyle while delivering exceptional customer service to end clients.About the RoleAs a Customer Service Representative, you will be responsible for assisting customers with technical problems and...
-
Customer Service Representative
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoRemote Customer Service Role for German SpeakersWe are seeking a highly skilled and experienced customer service representative to join our team. As a customer service agent, you will be responsible for providing exceptional support to customers through various communication channels.The ideal candidate will have excellent communication skills, a strong work...
-
Buenos Aires, Buenos Aires C.F., Argentina AMEX A tiempo completoYou Lead the Way. Weve Got Your Back.At American Express, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support...
-
Customer Service Representative
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Motorpoint A tiempo completoWe are Motorpoint, the UK's leading car retailer. Our commitment to customer satisfaction is evident in the way we operate. We are seeking a skilled Customer Service Representative to join our team.The ideal candidate will be able to provide exceptional support to our customers through various channels, including phone, email, and in-person. As a Customer...