Customer Service Representative with Advanced Portuguese Skills

hace 10 horas


Buenos Aires, Buenos Aires C.F., Argentina Alight A tiempo completo

We are seeking a highly motivated Customer Service Representative to join our team. As a representative, you will be the primary point of contact for our clients, providing exceptional service and support through various communication channels.

Responsibilities
  • Motivate team members to deliver outstanding results
  • Respond to customer inquiries via phone and email in a timely and professional manner
  • Identify, investigate, and resolve customer complaints or issues
  • Analyze and follow up on unresolved cases
  • Record calls, reports, and other relevant data
  • Perform various administrative tasks as needed or assigned
  • Data entry, loading, and controlling new information

As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving complex issues, and maintaining a high level of professionalism at all times.

Requirements
  • Previous experience in customer service (banking, retail, sales, etc.)
  • Possession of advanced Portuguese skills (written and spoken)
  • Full-time availability

We offer a competitive total rewards package, ongoing education and training, and tremendous potential within a growing global organization.



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