Customer Service Representative with Advanced Portuguese Skills
hace 10 horas
We are seeking a highly motivated Customer Service Representative to join our team. As a representative, you will be the primary point of contact for our clients, providing exceptional service and support through various communication channels.
Responsibilities- Motivate team members to deliver outstanding results
- Respond to customer inquiries via phone and email in a timely and professional manner
- Identify, investigate, and resolve customer complaints or issues
- Analyze and follow up on unresolved cases
- Record calls, reports, and other relevant data
- Perform various administrative tasks as needed or assigned
- Data entry, loading, and controlling new information
As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving complex issues, and maintaining a high level of professionalism at all times.
Requirements- Previous experience in customer service (banking, retail, sales, etc.)
- Possession of advanced Portuguese skills (written and spoken)
- Full-time availability
We offer a competitive total rewards package, ongoing education and training, and tremendous potential within a growing global organization.
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