Icelandic Customer Service Representative

hace 7 días


Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

We are seeking a highly skilled Customer Support Representative to join our team at Recruit4Work SL. As a key member of our customer service team, you will be responsible for providing top-notch support to our international travelers.

Key Responsibilities:
  • Respond to and resolve customer inquiries in a timely and professional manner.
  • Communicate effectively with customers and suppliers worldwide, ensuring seamless customer experiences.
Requirements:
  • Language Skills: Proficient in Icelandic (C2 level) and advanced English.
  • Communication: Excellent written and spoken communication and interpersonal skills.
  • Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
  • Mindset: Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
  • Work Approach: Goal-oriented, adaptable to changing priorities and business processes.
  • Experience: Previous experience in customer service or contact center environments is valued.
  • Availability: Able to work both from the office and remotely (within 100km from the office).
Benefits:
  • Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.
  • Health Insurance: Free private health insurance is available upon securing a permanent contract.
  • Flexible Remuneration: Options for nursery school transport after the probation period.
  • Work Environment: A multicultural and international atmosphere with modern office spaces, well connected by public transport and close to the Westfield Glories shopping mall.
  • Perks: Free coffee daily and free fruit once a week.
  • Career Development: Be part of an industry-leading department with great opportunities for learning and career growth.
  • Training: Three weeks of initial training and ongoing personal coaching.
Location

Barcelona, Spain



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