German Language Support Specialist for Hospitality in Bucharest
hace 4 días
Are you a fluent German speaker looking to build a career in customer support?
We are seeking an experienced Customer Support Agent to join our team at Cross Border Talents.
This is a permanent, hybrid role based in Bucharest, Romania, with a competitive salary and benefits package.
Job Summary:
- Provide top-notch customer support to German-speaking clients
- Handle inquiries and resolve issues related to hospitality services
About the Role:
This is an exciting opportunity to work with a dynamic team in the hospitality industry. As a Customer Support Agent, you will be responsible for delivering excellent customer service to our clients. You will handle customer inquiries, resolve issues, and provide solutions that meet their needs.
Responsibilities:
- Deliver exceptional customer service to German-speaking clients through various communication channels
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient way
- Collaborate with internal teams to provide seamless customer experiences
Requirements:
- Fluent German language skills (written and spoken)
- Good command of English language
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary: RON 8,000 - RON 10,000 per month
- Flexible hybrid work model: 2 days on-site, 3 days remote
- Private medical insurance and meal tickets
- Opportunities for professional growth and development
Above all, we offer a supportive and dynamic work environment where you can grow your career and make a real impact in the hospitality industry.
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