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German Language Specialist with Global Support Experience
hace 1 mes
We are looking for a German Language Specialist to join our team in Serbia. As a Customer Support Consultant, you will be the primary contact for Lufthansa passengers and handle inquiries regarding flight reservations, cancellations, and online check-in via phone.
Job Responsibilities- Answer customer calls and provide support in German and English fluently
- Handle multiple tasks simultaneously and resolve problems efficiently
To be successful in this role, you should have:
- Fluency in German and English language skills
- Excellent communication, multitasking, and problem-solving skills
- Experience in customer service or a similar field (a plus)
- A stable internet connection with a minimum speed of 16/10 Mbps
- A comprehensive package including a PC, monitor, headphones, mouse, and keyboard
- A 35€ monthly contribution for home office expenses
- A limited contract with a 6-month probationary period and the possibility of renewal
- Private health insurance coverage up to 3000€ net/year
- 21 vacation days and a professional working environment
- Opportunities for growth within the organization and a fixed salary + bonus
- Special benefits and discounts for services and products, such as flight tickets, Multisport cards, and psychologists and psychotherapists
The estimated annual salary for this position is around 35000-45000€, depending on experience and qualifications.
