Customer Support Expert for Tech Innovations

hace 1 mes


Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo
Job Summary

We are seeking a highly skilled Customer Support Consultant to join our team at SupportYourApp, a leading provider of premium outsourced customer support and CX services.

About the Role

In this role, you will be responsible for providing exceptional customer and technical support via calls, emails, and chats. You will gather required technical information to ensure resolution of complex cases and work closely with cross-functional teams to ensure customers' satisfaction.

Key Responsibilities
  • Provide top-notch customer and technical support via multiple channels
  • Gather necessary technical information to resolve complex issues
  • Collaborate with cross-functional teams to deliver excellent customer experiences
  • Ensure customers are satisfied with the support provided
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent German and English language skills (at least C1 level)
  • Basic knowledge of Intercom
  • Experience in handling customer communications via phone calls
  • Ability to work collaboratively in a team
  • Independent and proactive approach to work
Bonus Requirements

A technical background or degree in computer science or information technology would be a great plus.

Benefits and Perks
  • Flexible schedule: Monday to Friday, 4 AM–12 PM, Argentina time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
About Us

SupportYourApp is a multinational company providing secure technical, customer support, and CX services to tech companies globally. We have hubs in over 30 countries and speak over 60 languages.



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