German Customer Support Specialist
hace 4 semanas
We are a leading company specializing in client services, seeking highly skilled German speakers for various BPO roles. Our extensive experience in the human resources industry has given us valuable insights and knowledge of corporate cultures, enabling us to locate top candidates for our clients.
Main Responsibilities:
- Communicate with customers regarding product or service inquiries via phone, email, and chat;
- Manage and document customer interactions in our client's CRM system.
We believe that the right job can transform a person's life. At Upliftinlife, we connect individuals to opportunities that uplift their lives. Our mission is to provide exceptional support to our clients and their customers.
Salary and BenefitsThe competitive salary for this role is estimated at 35,000 EUR per annum, above average in the sector. Additionally, you will be eligible for a performance bonus system, benefits as per location policy, team building activities, standard or flexible working hours, office, hybrid, or remote options, career development opportunities, and a nice and friendly multicultural atmosphere.
As a valued member of our team, you will receive extensive training programs and real chances to develop professionally within one of the biggest companies in the European market. You will also have opportunities to cross countries and work on exciting projects.
Job RequirementsTo succeed in this role, you should possess:
- Fluency in German language;
- Very good command of English language (B2);
- Previous experience in customer support position is a plus;
- Excellent communication skills, analytical skills, and detail orientation;
- EU citizenship is required.
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