Client Onboarding Expert
hace 2 semanas
Estimate Salary: €55,000 - €70,000 per year
About the RoleWe're seeking an exceptional Client Onboarding Expert to join our team at Flipdish. As the first point of contact for our clients, you'll play a pivotal role in shaping their experience and setting the tone for their journey with us.
Your Key Responsibilities- Seamless Onboarding: Ensure that our clients have a smooth onboarding experience, guiding them through our processes and tailoring our solutions to meet their unique needs.
- Personalised Support: Understand the importance of providing personalised support to our clients, catering to varying learning styles and adapting your approach to suit each client's requirements.
- Collaboration and Communication: Work closely with cross-functional teams, including Sales, Success, Field Implementation, and Product Education, to ensure our clients receive exceptional onboarding experiences.
To succeed in this role, you'll need:
- 4+ years of professional experience in client-facing onboarding, customer success, account management, or project management.
- A strong focus on delivering outstanding customer experiences and understanding client needs.
- Excellent project management skills, including organisational, responsive, and detail-oriented abilities.
- Fluent written and verbal communication in English and Spanish.
At Flipdish, we're committed to creating a supportive and inclusive environment where everyone can thrive. You'll enjoy:
- A competitive salary range of €55,000 - €70,000 per year.
- The opportunity to work with a talented team and contribute to our mission to transform the food industry.
- Flexible working arrangements and a balanced work-life culture.
- Ongoing training and development opportunities to enhance your skills and career growth.
We're Flipdish, an Irish unicorn serving independent restaurants in a world transformed by tech. Our team is passionate about supporting people in the food industry, and we're dedicated to helping our customers compete with big chains while growing on their own terms.
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