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Client Relationship Ambassador
hace 1 mes
We are seeking a seasoned professional to join our team as a Client Services Manager. This is a key role that will require you to build and maintain strong relationships with our clients, ensuring their satisfaction with our services.
Responsibilities- Clients First - Your primary focus will be on understanding and addressing the needs of our clients, providing them with exceptional service and support.
- Relationship Building - You will be responsible for building trust and rapport with key stakeholders among our clients, fostering long-term relationships that drive business growth.
- Sales Support - You will work closely with our sales team to up-sell and cross-sell services and products to our clients, helping them to maximize their value from our offerings.
- Campaign Management - You will create and implement plans to address the business needs of our clients, scheduling regular meetings to ensure they are satisfied and delivering results.
- Proven Track Record - You must have experience in a similar role within the martech or adtech space, demonstrating your ability to build strong relationships and drive business growth.
- Digital Advertising Background - A background in digital advertising is essential, with a proven understanding of how to promote value through customer experience.
- Technical Skills - Proficiency in MS Office and CRM platforms (e.g., HubSpot, Salesforce) is required.
- Team Player - You must be able to work well with a team, collaborating with internal teams to address client needs and deliver results.