Digital Experience Strategist

hace 2 meses


Buenos Aires, Buenos Aires C.F., Argentina multilocal A tiempo completo
Senior Client Services Manager Role Overview

We are seeking a highly skilled Senior Client Services Manager to join our team at Multilocal. In this role, you will be responsible for building and maintaining strong relationships with sales partners, driving revenue growth, and ensuring exceptional client satisfaction.

As a key member of our Operations team, you will work closely with internal teams to address client needs, promote value through customer experience, and resolve any issues that may arise.

Key Responsibilities:
  • Bld relationships with key stakeholders among sales partners
  • Mentor and coach junior team members
  • Take ownership and lead on key accounts
  • Create plans to address business needs
  • Schedule regular meetings with sales partners
  • Educate sales partners on new opportunities
  • Help sales team up-sell or cross-sell services and products
  • Respond to brief requests
  • Provide reporting as needed
  • Leverage the Deal Delivery team
  • Collaborate with internal teams
Requirements:
  • Proven experience in Client Relations, Relationship Management, or similar roles in martech or adtech
  • Experience promoting value through customer experience
  • Background in digital advertising
  • Proficient in MS Office and CRM platforms
  • Customer-oriented attitude
  • Attention to detail
  • Excellent communication and negotiation skills
What We Offer:

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, along with a benefits package and opportunities for career growth and development.



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