Global Technical Account Manager

hace 6 días


San Fernando del Valle de Catamarca, Catamarca, Argentina Binance A tiempo completo

About the Role:

We are seeking a highly skilled Technical Support Engineer / API Trading Support to join our TechOps team. As a key member of the team, you will be responsible for providing technical support and handling urgent escalation from high-profile institution customers for API trading-related issues.

Key Responsibilities:

  • Provide technical support and handle urgent escalation from high-profile institution customers for API trading-related issues.
  • Collaborate with product and developer teams to identify and resolve issues.
  • Develop and maintain documentation to ensure knowledge sharing and improvement.

Requirements:

  • Over 5 years of experience in technical roles.
  • Bachelor's or Master's degree in Computer Science, Mathematics, or related scientific disciplines.
  • Excellent communication and teamwork skills.

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