High Touch Account Manager
hace 6 días
We're seeking a highly skilled High Touch Account Manager to join our team at Ashby. As an Ashby Contract Manager for High Touch accounts, you'll play a crucial role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees.
You'll manage customer renewals and advanced contract questions, collaborate closely with internal teams, and identify the right personas and key stakeholders across the business. You'll also work to enhance existing customers' experiences within the product at time of renewal.
Ashby's success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We're looking for someone with expertise in core contract management competencies, including negotiating complex contracts with a creative approach and upholding a high level of respect for the value of Ashby and the services we render.
Ashby takes pride in its software, and as such, we encourage all employees to have rich product knowledge. While this role doesn't require technical product aptitude, we'll empower you with product knowledge to ensure you're well-positioned for customer conversations.
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