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Customer Success and Support Manager
hace 1 semana
We are looking for a skilled Customer Success and Support Manager to join our team at TripleTen. In this role, you will be responsible for working with customers who have experienced issues with refunds or have dropped out of our courses.
Your responsibilities will include:
- Responding to customer inquiries and resolving their issues in a timely and professional manner
- Working closely with other departments to ensure that customer needs are met
- Maintaining accurate records of customer interactions and outcomes
- Providing regular reports on customer issues and progress
You will be an excellent communicator with strong problem-solving skills and the ability to work independently and as part of a team. If you are passionate about providing exceptional customer service, we encourage you to apply.
