Customer Experience Support Specialist
hace 1 mes
At Motorpoint, we're passionate about delivering a first-class customer experience. As a Sales Support specialist, you'll play a key role in ensuring our customers leave with a smile every time.
We're seeking a highly motivated and customer-focused individual to join our team in Glasgow. As a Sales Support specialist, you'll be the primary point of contact for customers, providing exceptional service and support via phone and face-to-face interactions.
Your day-to-day will involve managing administration processes, resolving customer queries, and working closely with the team to ensure seamless customer experiences. If you're passionate about delivering outstanding customer service, have excellent communication skills, and are comfortable working in a fast-paced environment, we'd love to hear from you.
Salary: £12.00 per hour + bonus, paid monthly
Location: Glasgow
Job Type: Permanent, 5 days over 7, including weekends, 40 hours per week
About You:
- You'll need a full UK driving licence
- Experience in a customer-facing role is desirable, but not essential
- You'll possess strong communication and organisational skills
- You'll be passionate about delivering great customer service
Benefits:
- Paid time off to do something that makes you happy
- 28 days holiday plus additional days off for special occasions
- Long service awards
- Staff discount on cars and finance options
- Discounts & cash back at hundreds of high street retailers & restaurants through our employee benefits platform
- Smart Tech partnership with Currys
- Cycle to work scheme
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
What We Offer:
We're committed to creating a fantastic place to work for our colleagues, which in turn fuels the growth of our amazing business and careers. If you're passionate about delivering great customer service and want to be part of a dynamic team, apply today
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