Flight Support Specialist
hace 1 mes
We are looking for a highly skilled Flight Support Specialist to join our team at Work International.
Job Summary:As a Flight Support Specialist, you will be the primary point of contact for Lufthansa passengers and will be responsible for answering questions regarding flight reservations, cancellations, and online check-in via phone.
Responsibilities:- Answer customer inquiries via phone in multiple languages, including English and Bulgarian
- Provide excellent customer service and resolve issues in a timely and professional manner
- Work collaboratively with colleagues to achieve sales targets and provide exceptional customer experiences
To succeed as a Flight Support Specialist, you should have:
- Fluent language skills in Bulgarian and intermediate language skills in English
- Excellent communication, multitasking, and problem-solving skills
- Prior experience in customer service is a plus
We offer a range of benefits, including:
- A competitive salary of approximately 2500-2800 EUR per month, depending on location and experience
- A remote work arrangement based in the Czech Republic
- Opportunities for career growth and professional development
- Modern induction training and a multicultural working environment
Our company contributes 500 CZK brutto per month towards internet connection and provides financial support for traveling to office meetings and training sessions. We also offer meal allowance, paid flight tickets, and accommodation assistance for the first few months. As an employee, you can enjoy discounts and special benefits, such as free psychology and psychotherapist services, Multisport cards, and more.
Interviews take place on an ongoing basis, so don't hesitate to apply today
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