Bulgarian Language Consultant for Flight Reservations
hace 2 semanas
We are seeking a highly skilled Bulgarian-speaking consultant to join our team as a customer support representative. This role involves providing exceptional support to Lufthansa passengers, primarily through phone calls, regarding flight reservations, cancellations, and online check-in.
Key Responsibilities:
- Act as the primary point of contact for Lufthansa passengers in their native language, offering assistance with flight-related inquiries.
- Answer questions regarding flight reservations, cancellations, and online check-in via phone calls, while also communicating effectively with customers from diverse linguistic backgrounds.
- Work collaboratively with other team members to ensure seamless customer experience.
Requirements:
- Fluency in Bulgarian and intermediate level English proficiency.
- Excellent communication, multitasking, and problem-solving skills.
- Prior experience in customer service is a significant advantage.
About the Opportunity:
- A remote position based in the Czech Republic, either for those residing there or willing to relocate.
- A multicultural working environment with colleagues from various nationalities.
- Ongoing professional training and development opportunities.
- The chance to work with a world-leading airline company and grow within the organization.
- A long-term contract focused on building a stable relationship.
Benefits and Perks:
- A full-time job with flexible scheduling (Sunday - Thursday, 7:30-16:00).
- A meal allowance to enhance your well-being.
- Relocation support, including paid flights and accommodation for the first two months.
- A competitive fixed salary, complemented by performance-based bonuses.
Additional Information:
- We will provide comprehensive support to open a bank account and obtain a tax number.
- After six months of employment, you may have the opportunity to transition to part-time work.
- Czech law requires employer and employee contributions to health and social insurance from the start of employment.
- All employees enjoy exclusive benefits and discounts, such as discounted flight tickets, Multisport cards, free psychology and psychotherapy services.
We conduct ongoing interviews, so please apply today or reach out to one of our recruiters for more information.
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