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Service Manager
hace 6 meses
Descripción del empleo:
Progres S.A. is looking to fill a Service Manager role in a multinational company.
- The main objetive of this role is overseeing and optimazing the delivery of the IT services on the Americas region.
- Qualifications:
- Proven and vast experience in IT Service Management.
- Strong understanding of ITIL framework, especially in the areas of Service Operations.
- Strong interpersonal skills. Able to communicate clear and concise in Crysis Situations.
- Have significant experience in at least two of the core Service Management areas - Incident,
- Problem, Change and Configuration Management.
- Ability to lead cross-functional teams and drive process improvements.
- Certification in ITIL, Agile, or related areas is a major plus.
- Project Management experience may be considered an advantage.
- Fluent English
- Excellent benefits are offered including health insurance, lunch card, internet, Friday flex,
- Bonus and other nice ones.
