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As a Technical Support Engineer at Bullmetrix, you will be responsible for providing exceptional technical support to our clients. This includes troubleshooting complex technical issues, maintaining computer systems, and ensuring customer satisfaction.
Responsibilities:
- Resolve hardware, software, and network issues efficiently
- Develop and maintain comprehensive knowledge of computer systems and their peripherals
- Collaborate with clients to identify and resolve technical problems
Qualifications:
- Bachelor's degree in Computer Science or a related field
- Minimum 4 years of experience in technical support
- Proficient knowledge of antivirus software and security compliance
- Excellent problem-solving and multitasking skills
