English Help Desk Customer Service Agent
hace 2 días
DXC Technology Inc. is seeking an English Help Desk Customer Service Agent to join our team. As an English Help Desk Customer Service Agent, you will be responsible for providing technical support to customers via phone, email, and chat.
About the RoleThe English Help Desk Customer Service Agent will be the primary point of contact for customers seeking technical assistance. You will be required to troubleshoot and resolve customer issues related to hardware and software, as well as provide product information and answer service and technical questions.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve customer issues related to hardware and software
- Provide product information and answer service and technical questions
Requirements:
- Bachelor's degree or equivalent experience
- Excellent communication skills, both written and verbal
- Experience working in a customer-facing role
We offer a rewarding work environment, competitive salary, and comprehensive benefits package. If you are a results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this challenging opportunity.
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