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Customer Service Representative
hace 1 semana
Company Overview: We are Graphic Makers and Printers, a company with over 40 years of experience in Printed Graphic Design.
Why Join Us?
Industry Leader in Takeout Menus: We design and print high-quality takeout menus for restaurants, helping them showcase their brand and attract customers.
Affordable Advertising Solutions: From eye-catching print materials to digital marketing tools, we make growth accessible for small businesses.
Comprehensive Services: Printing & Direct Mail, Text Message Advertising, and Online Solutions to enhance businesses' digital presence.
Exceptional Service: Our team is dedicated to providing unmatched customer support and attention to detail at every step.
Position: Bilingual Customer Service Representative (English/Spanish).
This is a fully remote position aimed at candidates based in LATAM .
Responsibilities: Respond to customer inquiries via phone, email, and chat in both English and Spanish.
Assist customers with orders, product inquiries, and issue resolution.
Provide excellent customer service by addressing concerns in a professional and timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure a seamless customer experience.
Requirements Fluent in English and Spanish (written and spoken).
Previous experience in customer service, call centers, or related fields .
Strong communication and problem-solving skills.
Ability to work remotely with a reliable internet connection .
Comfortable using customer service software, CRM systems, and online tools .
Benefits Schedule Options: Part-time Mornings: Monday-Saturday, 9 AM - 2 PM (Argentina Time) Part-time Evenings: Monday-Saturday, 2 PM - 7 PM (Argentina Time) Compensation: $600 USD gross per month (paid via Payoneer on a monthly basis).
Paid time off, sick leave and US holidays Stable, long-term position Great work environment
