Customer Service Representative

hace 3 días


Buenos Aires, Buenos Aires C.F., Argentina Graphic Makers and Printers A tiempo parcial
Company Overview:
We are Graphic Makers and Printers, a company with over 40 years of experience in Printed Graphic Design.

Why Join Us?

- Industry Leader in Takeout Menus: We design and print high-quality takeout menus for restaurants, helping them showcase their brand and attract customers.
- Affordable Advertising Solutions: From eye-catching print materials to digital marketing tools, we make growth accessible for small businesses.
- Comprehensive Services: Printing & Direct Mail, Text Message Advertising, and Online Solutions to enhance businesses' digital presence.
- Exceptional Service: Our team is dedicated to providing unmatched customer support and attention to detail at every step.

Position: Bilingual Customer Service Representative (English/Spanish).

This is a fully remote position aimed at candidates based in LATAM.

Responsibilities:

- Respond to customer inquiries via phone, email, and chat in both English and Spanish.
- Assist customers with orders, product inquiries, and issue resolution.
- Provide excellent customer service by addressing concerns in a professional and timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure a seamless customer experience.

Requirements

- Fluent in English and Spanish (written and spoken).
- Previous experience in customer service, call centers, or related fields.
- Strong communication and problem-solving skills.
- Ability to work remotely with a reliable internet connection.
- Comfortable using customer service software, CRM systems, and online tools.

Benefits

- Schedule Options:

- Part-time Mornings: Monday-Saturday, 9 AM - 2 PM (Argentina Time)
- Part-time Evenings: Monday-Saturday, 2 PM - 7 PM (Argentina Time)

- Compensation:

- $600 USD gross per month (paid via Payoneer on a monthly basis).

- Paid time off, sick leave and US holidays
- Stable, long-term position
- Great work environment

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