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hace 1 semana
At Dabrein Solutions, we're seeking a highly skilled Endpoint Engineer to join our Engineering team.
The role is critical in delivering the Endpoint Experience Service, which provides a seamless user experience across various devices and platforms.
This position involves resolving complex support issues and ensuring high-quality changes are implemented using established processes.
Key responsibilities include:
- Resolving escalated support tickets and managing the queue in ServiceNow.
- Evaluating documentation provided by design teams and ensuring successful delivery of changes.
- Documenting operational processes and creating knowledge base articles.
Required skills and qualifications include:
- At least two years of experience supporting Windows devices in an enterprise environment.
- Microsoft Intune expertise (essential).
- VMWare Workspace ONE knowledge (desirable).
- Excellent written and verbal communication skills in English.
- Self-organization and time management skills.
- A proven track record of problem-solving and technical solution design.
- Degree or equivalent experience (desirable).
We offer a dynamic work environment and opportunities for growth and development.
