Senior Technical Support Analyst for Integration Services
hace 2 días
Tbwa Chiat/Day Inc is seeking a Technical Support Specialist to join our team. This role is responsible for providing technical support to our customers, troubleshooting complex issues, and ensuring timely resolution of their problems.
About the Position
This position requires a strong understanding of ecommerce platforms, APIs, and integration technologies. You will work closely with our development team to identify and resolve technical issues, as well as provide guidance on best practices and troubleshooting techniques.
Key Responsibilities
- Deliver high-quality technical support to customers via phone, email, and Zoom.
- Analyze and troubleshoot complex technical issues, including code-related and performance/network-related issues.
- Collaborate with the development team to identify and resolve technical issues.
- Develop and maintain documentation to help users and partners help themselves.
- Apply problem-solving skills to triage and fix bugs on our platform.
Requirements
- Native or fluent English language proficiency.
- Minimum 2 years of experience in SaaS troubleshooting as Tier 2 customer support, with one year as a Software Test Engineer.
- Strong understanding of APIs and integration technologies used to create Pipe17 integrations.
- Proficiency in analyzing log files and standard debugging concepts using tools like Datadog and Postman.
- Proven ability to troubleshoot and triage complex, code-related technical issues.
-
Senior Professional Services Analyst
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Gappify, Inc. A tiempo completoSenior Professional Services AnalystDepartment: ServicesEmployment Type: Contract / TempLocation: Buenos AiresDescriptionGappify is seeking a global-oriented, self-motivated Senior Professional Services Analyst, reporting directly to the Professional Services Manager who can take the lead on the customer product experience from post-sales to go live.This is...
-
Technical Support Analyst
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Innovid A tiempo completoInnovid is seeking a Technical Services Support Analyst to join our rapidly growing global organization.This role will work closely with Product, R&D, Client Services, Sales, publishers, and clients to troubleshoot, investigate, and solve technical issues.The ideal candidate possesses a strong functional knowledge of a wide range of web-related technologies...
-
Senior Business Analyst for Microsoft Dynamics
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Johnson & Johnson A tiempo completoWe are looking for an experienced Business Analyst to guide our clients through discovery, define system or functional requirements, co-develop solution designs, and support the quality assurance of software deliveries. As a core member of the Professional Services group, this individual will be responsible for providing process guidance and knowledge...
-
Senior Business Analyst
hace 32 minutos
Buenos Aires, Buenos Aires C.F., Argentina Right Balance A tiempo completoThis position is fully remote and required to partly work on CST (US) The Role Syscon Justice Systems is seeking a Senior Business Analyst to strengthen its Professional Services department.As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully deliver on execute and complete key deliverables, such as...
-
Senior Professional Services Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Gappify, Inc. A tiempo completoSenior Professional Services Analyst - Job SummaryGappify, Inc. is a global provider of innovative SaaS accounting solutions. We are seeking an experienced Senior Professional Services Analyst to join our team.The successful candidate will possess a strong technical aptitude and excellent communication skills. They will lead customer product experiences from...
-
Technical Support Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Tools For Humanity A tiempo completoAbout the Role:As a Technical Support Specialist at Tools for Humanity, you will play a crucial part in ensuring the smooth operation of our organization's core systems. Your primary responsibility will be to provide technical support to end-users, addressing hardware and software issues, and managing IT tickets through our Jira ticket system.Key...
-
Technical Support Specialist
hace 16 horas
Buenos Aires, Buenos Aires C.F., Argentina Web: A tiempo completoAbout the Position: We are seeking a highly skilled Senior Service Desk Analyst to join our team. This individual will be responsible for providing top-notch technical support to our internal and external customers. If you possess strong analytical skills, a passion for problem-solving, and excellent communication abilities, we encourage you to apply.Key...
-
Senior IT Support Analyst
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Web: A tiempo completoWe are looking for a motivated and experienced Senior Service Desk Analyst to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers.Your key responsibilities will include:Performing initial diagnosis and resolving incidents and requests in a timely manner for the end-user.Providing...
-
Senior Business Solutions Analyst
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Grid Dynamics International, Inc. A tiempo completoWe are seeking a skilled Business Solutions Analyst to join our team. As a key member, you will be responsible for collecting technical requirements for one of the largest world-leading technology companies.You will work in collaboration with worldwide industry experts to define API specifications, request/response formats, authentication methods, and...
-
Technical Support Analyst
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Evolution A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team as a Service Support Specialist. This individual will be responsible for monitoring live casino game play and ensuring that tables are operational without interruptions.As a key member of our operations team, you will be responsible for identifying and resolving game...
-
On Site Support Analyst
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Talent Connect A tiempo completoAbout the Role: We are looking for a Senior Analyst, with technical knowledge in the microcomputing field, to join our team and contribute to some of our major projects related to the challenges of end-user support.This position will work closely with the IT and Support areas across all regions.If you are passionate about the pursuit of continuous...
-
It System Support Analyst
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completoThe IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products.Responsibilities include managing software configuration, testing, and deployment.The position also collaborates with cross-functional teams to resolve software issues and implement updates or...
-
Microsoft Dynamics Senior Business Analyst
hace 35 minutos
Buenos Aires, Buenos Aires C.F., Argentina Johnson & Johnson A tiempo completoMicrosoft Dynamics Senior Business AnalystHarris CorrectionsThis position is fully remote and required to partly work on CST (US) The Role Syscon Justice Systems is seeking a Senior Business Analyst to strengthen its Professional Services department.As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully...
-
Technical Support Expert for Ecommerce Platforms
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completoJob DescriptionWe are seeking an experienced Technical Support Expert to join our team at Tbwa Chiat/Day Inc. As a key member of our support team, you will be responsible for delivering exceptional technical support to our customers, troubleshooting complex issues, and ensuring timely resolution of their problems.Key ResponsibilitiesDeliver high-quality...
-
Technical Support Specialist
hace 8 horas
Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completoSupportYourApp is a leading provider of technical, customer support, and CX services for tech companies globally.Job Description:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients via multiple channels, including...
-
Technical Field Specialist
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Talent Connect A tiempo completoAbout the Role: Talent Connect is looking for a Senior Analyst with technical knowledge in microcomputing to contribute to major projects related to end-user support. This position will work closely with IT and Support areas across regions.
-
Senior Data Integration Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Capgemini A tiempo completoCapgemini is seeking a highly skilled Senior Data Integration Specialist to develop, deploy, and support data integration pipelines and production applications. The role involves working with SQL databases, ETL processes, and cloud-based tools to enhance data quality and system performance.Key Responsibilities:Develop and support data integrations using SQL...
-
Enterprise Integration Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Sap Se A tiempo completoOur company culture is built on innovation and collaboration. We offer a highly collaborative environment with a strong focus on learning, development, recognition of individual contributions, and a variety of benefits for our employees.We are seeking an experienced Development Consultant to provide technical leadership in SAP Business Technology Platform...
-
Senior Technical Support Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completoAbout AppDirectWe are a subscription commerce platform that enables digital entrepreneurs worldwide. Our platform powers millions of subscriptions for organizations, driven by a culture that values diversity and inclusion.As a Senior Technical Support Specialist, you will be responsible for providing end-to-end solutions to technical issues, integrating...
-
Technical Support Specialist
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completoUnlock your potential in a multicultural and multilingual environment with SupportYourApp. We're a leading Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies globally.About the RoleWe're seeking a skilled Technical Support Consultant to join our team of experts. As a Technical Support Consultant, you...