IT Support Specialist
hace 10 horas
Monks is the global, purely digital, unitary operating brand of S4Capital plc. We combine an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands interact with the world.
SalaryWe offer a competitive salary of $65,000 per year, commensurate with experience.
Job DescriptionYou will work on a Global IT team focusing on in-office support, asset management, and delivering world-class customer support face-to-face. As a key member of our team, you will be responsible for:
- Providing technical support to staff members with computer hardware and software issues
- Installing, maintaining, and upgrading in-office hardware and software
- Troubleshooting, repairing, or replacing IT equipment as needed
- Maintaining IT policies and documentation to provide technical support to the entire organization
- Maintaining in-office Meeting Room equipment and technology
- Managing storage and inventory of IT equipment and supplies
- Cable management and general tidiness of IT office equipment
- Supporting the implementation of new solutions or apps in our environment
- Shipping and receiving new hire equipment
To be successful in this role, you should have:
- 1+ years of experience in a technical support role
- Strong interpersonal communication and relationship-building skills
- Ability to manage time and prioritize tasks effectively
- Team-oriented attitude and willingness to help colleagues and departments
- Flexibility and adaptability in a fast-paced environment
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves. We value diversity and inclusivity in all aspects of our business.
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