Tech Support Expert
hace 4 semanas
We are seeking a talented Technical Support Engineer to join our multicultural and multilingual team at SupportYourApp. This is a unique opportunity to work in a dynamic environment where you can thrive while enjoying a flexible schedule and working from the comfort of your own home.
The ideal candidate will have excellent English communication skills, at least C1 level for both spoken and written, and 1–2 years of experience in tech support, desktop support, or a similar role. A solid understanding of how hardware and software platforms interact with one another is also essential.
The responsibilities of this position include providing exceptional technical support via calls, chats, and emails, resolving support inquiries of various difficulties, and gathering data to ensure the required technical information is collected to resolve even more complex tickets.
We offer a competitive salary of approximately $60,000 per year, compensation in USD, and a comprehensive benefits package that includes paid intensive training and probation, work-life balance, and responsive management interested in your growth and long-lasting cooperation.
We welcome people with various backgrounds and experiences to join our global team. If you have demonstrable experience in working with logs, strong familiarity with CRMs and ticketing/support systems, and hands-on experience with Windows and Linux operating systems, we encourage you to apply.
Benefits:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
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