Maintenance Renewals Business Manager

hace 1 mes


Buenos Aires, Argentina Techunting A tiempo completo

Position Summary

The Maintenance Renewals Business Manager is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in order to meet renewal revenue targets. This position interfaces closely with Sales, Order Management, Finance, and Service Delivery functions to ensure smooth and efficient quoting, order processing, and invoicing. This position also interfaces with Customers, Partners, and Distributors.


Duties and Responsibilities

• Responsible for managing all support renewals for NA and LATAM (base of $16M in annual support revenues). Track all support contracts, expiration dates, and renewal quotes and bookings.

• Work closely with Sales to ensure understanding of AudioCodes support offerings, pricing, and how to quote. Support Regional Account Managers to ensure all renewal quotes are generated accurately and sent to Customers in a timely manner to ensure no lapses in support coverage.

• Educate and promote the value of AudioCodes support services to Sales, Partners, and Customers.

• Work with Sales Order Coordinators and IT to ensure accurate customer installed base information is maintained for accurate renewal quoting.

• Serve as Subject Matter Expert on support quoting, pricing, and order processing. Drive improvements in quoting and ordering processes for support. Assist Order Coordinators with questions or issues related to maintenance orders.

• Work with Distributors and Partners to ensure accurate maintenance quoting and discounts. Serve as primary contact for support quoting questions and inquiries.

• Work closely with Technical Support primes. Follow up on leads associated with non-entitled Customers who contact AudioCodes for support, entitlement questions, and issues associated with contract coverage.

• Onboard new maintenance customers, ensuring they receive a welcome package, know how to contact support, and have online accounts established.

• Report to Services and Sales leadership on renewal rates and performance on support revenue and margin targets. 



Requirements:

• Experience and knowledge of annuity support processes (renewals management, quoting, pricing, etc.).

• Strong financial skills and understanding of support pricing models and discount structures.

• Experience working in both a direct customer business model and a channel partner and two tier distribution business models.

• Experience working with complex systems and offerings that include Hardware and Software.

• Strong organizational and reporting skills and attention to detail.

• Strong database management skills. Experience with Oracle is a plus.

• Excellent presentation, verbal, and written communications skills

• Self-managed and driven to improve processes and tools.

• Experience influencing and negotiating with sales, customers, and partners. 



  • Buenos Aires, Argentina Techunting A tiempo completo

    Description Position Summary The Maintenance Renewals Business Manager is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in...


  • Buenos Aires, Argentina Techunting A tiempo completo

    Description Position Summary The Maintenance Renewals Specialist is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M. They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in order to...


  • Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completo

    About SAP Commercial FinanceSAP is a global leader in enterprise software and related services. We help organizations run better by providing innovative solutions to improve efficiency, productivity, and decision-making.As a Renewals Business Strategist, you will play a key role in delivering strategic sales support to our North America sales teams.Key...


  • Buenos Aires, Buenos Aires C.F., Argentina Techunting A tiempo completo

    Job SummaryThe Renewal Revenue Growth Manager will drive revenue growth by managing renewal quotes and orders for North American and Latin American customers. This role involves tracking maintenance contracts, ensuring accurate quoting, and meeting renewal targets.About the RoleThis position requires strong financial skills and knowledge of support pricing...


  • Buenos Aires, Argentina SAP SE A tiempo completo

    Renewals Business Partner - Global Commercial Finance At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...

  • Renewals Business Partner

    hace 3 semanas


    Buenos Aires, Argentina SAP SE A tiempo completo

    Renewals Business Partner - Global Commercial Finance At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...


  • Buenos Aires, Argentina SAP A tiempo completo

    **Bring out your best** **About the team** The North America Commercial Finance team is committed to delivering superior deal support and fostering collaborative partnerships with the North America Sales organization. **Summary & Role Information** As a Renewals Business Partner (RBP), you will play a pivotal role in: - ** Strategic Sales Support**:...


  • Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** **About the team** The North America Commercial Finance team is committed to delivering superior deal support and fostering collaborative partnerships with the North America Sales organization. **Summary & Role Information** As a Renewals Business Partner (RBP), you will play a pivotal role in: - ** Strategic Sales...

  • Maintenance Engineer

    hace 2 meses


    Buenos Aires, Argentina https:www.energyjobline.comsitemap.xml A tiempo completo

    Join Our Team as a Maintenance Engineer! Are you dedicated to delivering outstanding facility management services and leading a team to excellence? Our agency is excited to assist a leading property management firm in their search for a talented Maintenance Engineer. Key Requirements: 1. A university degree with a technical background. 2. Over 2 years of...

  • Renewals Specialist

    hace 4 meses


    Buenos Aires, Argentina Avature A tiempo completo

    As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...


  • Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The eBilling Timekeeper Maintenance Manager will manage the eBilling Timekeeper Maintenance Team in multiple Service Center locations. **Responsibilities**: - Manage weekly, priority, and annual eBilling timekeeper maintenance to ensure they are completed accurately and within the agreed-upon schedule - Manage teams’ performance to ensure compliance with...

  • Renewals Specialist

    hace 5 meses


    Buenos Aires, Argentina Avature A tiempo completo

    As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...


  • Buenos Aires, Argentina buscojobs Argentina A tiempo completo

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. About the team The North America Commercial Finance team is committed to delivering superior deal support and fostering collaborative partnerships with the North America Sales...

  • Deal Desk Analyst

    hace 7 meses


    Buenos Aires, Argentina Placer.ai A tiempo completo

    **ABOUT PLACER.AI**: Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai's platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns of...

  • Maintenance Supervisor

    hace 3 meses


    Bahía Blanca, Buenos Aires, Argentina Axereal A tiempo completo

    **Missions essentielles**: As the Maintenance Supervisor you will lead the Electrical Maintenance Team in our plant located in Bahia Blanca Argentina. The position will report to the Maintenance Manager and will be responsible for inbound activities. Assist to maintain and repair all production and processing equipment as utility related equipment. Assist...


  • Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Buenos Aires, Argentina Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for understanding and promoting the organization's offerings to potential clients and focusing on contract renewals and extensions. The role supports account managers in engaging with clients, maintaining strong professional relationships, and customizing solutions. The role stays updated with the latest...


  • Buenos Aires, Argentina Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - The Moody's Local AVP Relationship Manager main focus is expanding and developing new business relationships within Argentina and Uruguay autonomously with moderate supervision by the General Manager. ** What will the AVP-Relationship Manager do?**: -...

  • Technical Manager

    hace 7 meses


    Buenos Aires, Argentina World Business Lenders, LLC A tiempo completo

    Thunderbird is seeking a dynamic and experienced Technical Manager to lead our team of developers in the ongoing development and maintenance of the Thunderbird platform and offerings. This role is critical to our mission of delivering high-quality, innovative solutions to our users. The successful candidate will be responsible for overseeing the website's...