Technical Support

**The Role**: We are looking for a Technical Support Engineer to join our "ZY" team to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to...

**The Role**: **Responsibilities**: - Researching and identify solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The Key Responsibilities are:Researching and identifying solutions to software and hardware issues.Diagnosing and troubleshooting...

**The Role**: We are looking for an L3 Technical Support Engineer to join our "DG" team. You will be responsible to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and...

**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...

The RoleWe are seeking an IT Operations Technical Support Engineer to provide technical-level support to vendors and internal stakeholders, including the build-out and support of new workflows. This role focuses on ensuring system reliability, efficient incident resolution, and continuous operational improvement.ResponsibilitiesProvide remote technical...

Location: LATAM (Remote) Schedule: Full-time, aligned to EST (UTC–5) Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high-performing Technical Support Engineer with exceptional English communication skills , strong troubleshooting abilities, and the capacity to learn fast and work under pressure....

**The Role**: **Responsibilities**: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time...

Job description Our Client is a fast‑growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground‑up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web‑based software Resolve technical support...

**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...