Technical Support Engineer – Remote
hace 14 horas
Location: LATAM (Remote) Schedule: Full-time, aligned to EST (UTC–5) Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high-performing Technical Support Engineer with exceptional English communication skills , strong troubleshooting abilities, and the capacity to learn fast and work under pressure. This is a client-facing support role . You will assist dentists in New York who expect clear communication, quick understanding of their issues, and effective resolution. Only candidates with C1+ fluency and sharp problem-solving skills will be considered. What You Will Do Provide real-time technical support to U.S. dental offices (phones, remote access, tickets). Troubleshoot issues related to Windows 10/11, networking, printers, scanners, VoIP, software installs, and general IT problems. Perform server checks, domain controller basics, and cloud backup monitoring. Clearly communicate technical information to non-technical users. Document issues, resolutions, and follow-up actions accurately. Escalate complex cases when necessary. Requirements (Strict) Communication C1+ English fluency (spoken & written) — mandatory. Clear, professional, easy-to-understand communication. Ability to understand issues quickly and respond confidently. Technical Skills 3+ years of experience in Technical Support / IT Support / Help Desk roles. Strong troubleshooting across Windows environments (Windows 10/11). Good understanding of: Networking & connectivity issues Routers, firewalls, and port forwarding Domain controllers (setup & maintenance basics) Experience setting up and troubleshooting: printers, scanners, fax machines VoIP systems Ability to assemble, diagnose, and upgrade PCs. Mindset & Performance Smart, fast-learning, and detail-oriented. Thorough, cautious, and able to work under pressure. Takes ownership of issues and ensures full resolution. Work Conditions Remote position, aligned with U.S. Eastern Time. Daily communication with U.S.-based teams. PTO Monthly payments on the 15th (for previous month). Supportive, collaborative team environment. Opportunities for professional growth. Compensation: USD $9/hour (full-time contractor). #J-18808-Ljbffr
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IT Operations Technical Support Engineer
hace 14 horas
Ciudad de Mendoza, Argentina Wakapi A tiempo completoRole We are seeking an IT Operations Technical Support Engineer to provide technical‑level support to vendors and internal stakeholders, including the build‑out and support of new workflows. This role focuses on ensuring system reliability, efficient incident resolution, and continuous operational improvement. Responsibilities Provide remote technical...
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Municipio de Esquel, Argentina The Global Talent Co. A tiempo completoA leading global technology company seeks a Technical Support Engineer to bridge the gap between developers and product innovation. This role requires managing inbound support requests, troubleshooting API issues, and collaborating with engineering to improve user experience. The ideal candidate has over 5 years’ experience in technical support with strong...
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Technical Support Engineer – Remote
hace 14 horas
Municipio de Esquel, Argentina Scale Up Recruiting Partners A tiempo completoTechnical Support Engineer – Remote (Healthcare IT) Location: LATAM (Remote)Schedule: Full-time, aligned to U.S. Eastern Time (UTC–5). Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high‑performing Technical Support Engineer with exceptional English communication skills and strong...
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IT Operations Technical Support Engineer
hace 5 días
Mendoza, Argentina Wakapi A tiempo completoThe Role: We are seeking an IT Operations Technical Support Engineer to provide technical-level support to vendors and internal stakeholders, including the build-out and support of new workflows. This role focuses on ensuring system reliability, efficient incident resolution, and continuous operational improvement. **Responsibilities**: - Provide remote...
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Ciudad de Mendoza, Argentina Scale Up Recruiting Partners A tiempo completoA Managed IT Service Provider is seeking a high-performing Technical Support Engineer to work remotely, providing client-facing support to dental practices in the U.S. The ideal candidate must have exceptional communication skills in English and a solid background in technical support. Responsibilities include troubleshooting various IT issues and clear...
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hace 5 días
Mendoza, Argentina Wakapi A tiempo completoThe Role:We are seeking an IT Operations Technical Support Engineer to provide technical-level support to vendors and internal stakeholders, including the build-out and support of new workflows. This role focuses on ensuring system reliability, efficient incident resolution, and continuous operational improvement.Responsibilities:Provide remote technical...
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hace 4 días
Municipio de Esquel, Argentina The Global Talent Co. A tiempo completoJoin to apply for the Technical Support Engineer role at The Global Talent Co. Full‑time | Remote | LATAM | 4:00 pm - Midnight PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of...
