Technical Support

**The Role**: We are looking for a Technical Support Engineer to provide assistance to our "ZY" customers. You will be a person our customers trust as well as rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues and seeing problems through to resolution -...

**The Role**: We are looking for an L3 Technical Support Engineer to join our "DG" team. You will be responsible to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and...

**The Role**: We are looking for L3 Technical Support Engineers to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and identify solutions to software/hardware issues -...

To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...

To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...

To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...

**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...

A headless CMS company is looking for a Technical Support Engineer II to manage escalated support tickets, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction. Candidates should have a degree in Computer Science or related field, possess excellent communication skills, and a minimum of 3 years in support or software...

**The Role**: **Responsibilities**: - Researching and identifying solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...

About the RoleAvicado is hiring a Desktop Support Specialist to be the first line of IT support for our global team. You will provide technical assistance, resolve hardware and software issues, and ensure smooth day-to-day IT operations. This role requires strong troubleshooting skills, excellent communication, and the ability to document and train users on...