Technical Support
hace 2 días
**The Role**: We are looking for a Technical Support Engineer to join our "ZY" team to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to resolution - Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues - Following standard procedures for proper escalation of unresolved issues through the appropriate internal channels - Using information available to provide prompt, accurate, and smart support to our customers - Documenting instructions and information for internal and external use in the form of knowledge base articles **Requirements**: - Holder of a Business degree - Excellent written and verbal English communication skills - Proven work experience as Customer Support, Technical Support or similar role - Good troubleshooting and time management skills - Good understanding of computer systems, mobile devices and other tech products - Ability to diagnose and troubleshoot basic technical issues - Strong listening and analytical skills - Ability to work under pressure and organize priorities to meet deadlines - Highly organized with strong attention to detail - Ability to troubleshoot and fix issues when they occur - Ability to work autonomously and also as part of a team Schedule Sunday 10:00 to Monday 22:00 Argentina Time Monday 10:00 to Tuesday 21:00 Argentina Time Tuesday 10:00 to Wednesday 21:00 Argentina Time Wednesday 10:00 to Thursday 21:00 am Argentina Time
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Technical Support
hace 1 semana
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Support Engineer to provide assistance to our "ZY" customers. You will be a person our customers trust as well as rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues and seeing problems through to resolution -...
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L2 Technical Support
hace 2 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Researching and identify solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...
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L3 Technical Support Engineer E6
hace 2 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for L3 Technical Support Engineers to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and identify solutions to software/hardware issues -...
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Technical Support Specialist
hace 7 horas
Mendoza, Argentina Avature A tiempo completoTo make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...
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L3 Technical Support Specialist
hace 7 horas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...
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Associate Technical Support Specialist
hace 2 semanas
Mendoza, Argentina Ecolab A tiempo completoEn **Ecolab** nos encontramos en la búsqueda de una/un **Assoc. Technical Support Specialist** para nuestra división de **Alimentos y Bebidas **en **Godoy Cruz, Mendoza.** **Lo que vas a hacer**: - Asesoramiento al área técnico/comercial de Argentina. - Equipamiento de dosificación y control de químicos para aplicaciones en la industria de Alimentos...
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Remote Senior Technical Support Engineer — CMS
hace 4 semanas
Ciudad de Mendoza, Argentina Storyblok A tiempo completoA headless CMS company is looking for a Technical Support Engineer II to manage escalated support tickets, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction. Candidates should have a degree in Computer Science or related field, possess excellent communication skills, and a minimum of 3 years in support or software...
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Technical Product Support Specialist: Troubleshoot
hace 2 semanas
Ciudad de Mendoza, Argentina Flowserve Corporation A tiempo completoA technology services company in Mendoza is seeking a Product Support Specialist to assist customers with technical inquiries. The ideal candidate will have a Bachelor's degree in Computer Science or Engineering and experience in Java/Scala and React. Responsibilities include troubleshooting issues and providing customer training. Strong communication skills...
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Tech Support
hace 1 semana
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Researching and identifying solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...
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Product Support Specialist
hace 1 semana
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Eng Support Specialist to join our "IC" team. You will be responsible for assisting customers with technical issues or inquiries related to a particular product or service. They should possess a combination of technical expertise, customer service skills, and problem-solving abilities. **Responsibilities**: -...