Software Support Specialist

Job description Our Client is a fast‑growing software company looking for a new Software Support Specialist You have the opportunity to join a small team and make a difference from the ground‑up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web‑based software Resolve technical support tickets Escalate issues to the software development team Escalate issues to the data center ops team Escalate issues to partner ops team Provide web training to customers and prospects What You Bring to The Role You are passionate about web technology You have a general facility with technology, and are able to learn new technologies quickly You are extremely self‑motivated; able to find opportunities for improvement and tackle them without external direction Demonstrate strong problem‑solving skills and sound judgment Must pass background check We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Work Remotely: Yes Schedule: Monday to Friday Application Question(s): Experience Web Application Support: 3 years (required) Remote Spanish-English Support Specialist (Voice & Chat) TalentPop App A leading remote‑first company is seeking a Spanish‑Speaking Customer Support Specialist. You will provide excellent support for Spanish‑speaking customers through voice and chat, leveraging your bilingual skills and customer service experience. The ideal candidate has at... 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TalentPop App TalentPop App A leading customer support company is seeking a Bilingual Customer Service Specialist fluent in Spanish and English. You will be responsible for providing outstanding support through voice and chat, fostering strong customer relationships, and helping to enhance service... TalentPop App Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be... #J-18808-Ljbffr