Empleos actuales relacionados con Operations Support Specialist - Mendoza - Varsity Tutors
-
Software Support Specialist
hace 4 semanas
Ciudad de Mendoza, Argentina ITSM Consulting A tiempo completoJob description Our Client is a fast‑growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground‑up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web‑based software Resolve technical support...
-
Remote Web Software Support Specialist
hace 4 semanas
Ciudad de Mendoza, Argentina ITSM Consulting A tiempo completoA fast-growing software company is looking for a Software Support Specialist in Mendoza, Argentina. In this role, you will provide personalized support to customers by configuring web-based software and resolving technical support issues. Ideal candidates will have a passion for web technology, strong problem-solving skills, and 3 years of relevant...
-
IT Operations Technical Support Engineer
hace 22 horas
Greater Mendoza, Argentina Wakapi A tiempo completoThe RoleWe are seeking an IT Operations Technical Support Engineer to provide technical-level support to vendors and internal stakeholders, including the build-out and support of new workflows. This role focuses on ensuring system reliability, efficient incident resolution, and continuous operational improvement.ResponsibilitiesProvide remote technical...
-
Technical Support
hace 2 minutos
Mendoza, Argentina Sharp Brains A tiempo completo**Job description** Primary responsibility will be installing, diagnosing, servicing maintaining computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, and networking devices. When in support of IT organization engagements, the Field Engineer 2 will be recognized as desk side support specialist and...
-
Spanish-Speaking Customer Support Specialist
hace 3 semanas
Ciudad de Mendoza, Argentina TalentPop App A tiempo completoNow Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you....
-
Remote Spanish-English Support Specialist
hace 2 semanas
Ciudad de Mendoza, Argentina TalentPop App A tiempo completoA leading remote-first company is seeking a Spanish-Speaking Customer Support Specialist. You will provide excellent support for Spanish-speaking customers through voice and chat, leveraging your bilingual skills and customer service experience. The ideal candidate has at least a year of experience in online customer support and enjoys building customer...
-
Accident Report Specialist
hace 3 semanas
Ciudad de Mendoza, Argentina Avature A tiempo completoA dedicated personal injury law firm is seeking an Accident Report Specialist in Mendoza, Argentina. The role involves administrative support to paralegals and managing accident report requests. Ideal candidates will be detail-oriented, have strong communication skills in English and Spanish, and enjoy working as part of a team. Responsibilities include data...
-
Customer Support Specialist
hace 2 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time...
-
Tag Management Specialist | 100% Remote | LATAM
hace 2 semanas
Ciudad de Mendoza, Argentina RM Staffing B.V. A tiempo completoAbout Us Prometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with outstanding tech and digital operations professionals. We’re partnering with a U.S.-based company focused on marketing effectiveness measurement across multiple channels. They support global advertising teams by...
-
Tag Management Specialist | 100% Remote | LATAM
hace 3 semanas
Ciudad de Mendoza, Argentina 1840 & Company A tiempo completoAbout Us Prometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with outstanding tech and digital operations professionals. We’re partnering with a U.S.-based company focused on marketing effectiveness measurement across multiple channels. They support global advertising teams by...
Operations Support Specialist
hace 2 semanas
**Responsibilities**: may include some or all of the following tasks;
- Provide Customer Support to Contracted Tutors
- Account Setup
- Specific Student Opportunities or Assignments
- Tutoring Products
- Technical Issues
- Scheduling Conflicts
- Payment and Payroll
- And more
- Provide guidance and assistance to tutors about:
- Resolve Technical Issues for both Instructors and Students
- Resolve technical issues for both instructors and students
- Assist customers and tutors in realtime on chat and video with technical issues
- Follow process to submit to engineering if the issue can not be resolved immediately
- Support and Audit Tutoring Sessions
- Monitor live online classes
- Assist instructors on starting and ending class sessions
- Provide Insights for School System Partners
- Handle complaints, provide appropriate solutions and alternatives
- Measure quality inputs, such as compliance to client-defined requirements, tutor preparedness, and platform ease of use.
- Address defects that require intervention on behalf of our clients, such as replacing tutors when necessary and escalating issues that prevent student learning
**Qualifications**:
- Level B2 English proficiency
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Experience with technical support preferred
- Strong analytical and problem-solving skills
- Comfortable performing all job responsibilities on a laptop or computer
- Able to perform basic technical troubleshooting with work equipment
- Highly adaptable to change and thrives in a fast-paced environment
- Self-starter with exceptional attention to detail
- Excellent time management and organizational skills. Ability to work independently.
- Ability to multitask in a dynamic environment where priorities change quickly.
- Willingness and ability to quickly learn business practices, policies and procedures.
- Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT.
- High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
- A quiet work environment that promotes focus
**Location**: Fully Remote - Based in Mendoza, Argentina
**About Nerdy**:
**Varsity Tutors Leadership Principles**
Relentless Focus on Customers
- Comfort with Ambiguity
- Ownership
- Simplify
- Intellectual Curiosity
- Build Teams
- Think Big
- Insist on High Standards
- Bias for Action
- Build Trust
- Go Deep
- Have Conviction
- Deliver Results
- Are Right, a Lot
**Benefits**:
- Competitive Hourly Rate ($9.50/hr USD)
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A once-in-a-lifetime opportunity to help transform how the world learns
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
- Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)_
