Sales Support Specialist
hace 4 días
Nuestra amplia experiencia en la industria, combinada con una mentalidad centrada en el cliente, nos permite ser un socio estratégico que impulsa el valor, la eficiencia y el crecimiento de su negocio. Juntos, abordamos los desafíos mediante la creación conjunta de soluciones que tienen un impacto.
El especialista en soporte de ventas actuará como punto de contacto regional para el CRM y los informes de ventas para la fuerza de ventas de América del Norte.
Funciones esenciales:
- Ejecutar el proceso de validación de ventas regionales
- Servir como Supervisor regional de CRM; Proporcionar formación a los usuarios; Proporcionar soporte al usuario de nivel 1 Coordinar el soporte adicional con el usuario y el departamento de TI
- Trabajar con el liderazgo regional de ventas para aprovechar la información de CRM para aumentar la eficacia del equipo de ventas
- Proporcionar capacitación a los miembros del equipo de ventas local en relación con las herramientas y servicios ofrecidos por COE
- Gestión de procesos de clientes potenciales de ventas
- Órdenes de enrutamiento
- Bases
- Seguimiento de clientes potenciales a lo largo del ciclo de ventas
- Producir métricas asociadas
- Genere informes de ventas locales según lo requiera la gestión de ventas regional/global
- Mantener las tablas de vendedores en el sistema de reclutamiento de ventas
- Obtener listas de asistentes
- Identificar prospectos y distribuirlos a los equipos de ventas
- Monitorear el seguimiento de las ventas
- Realice un seguimiento de los ingresos relacionados
- Proporcionar apoyo según sea necesario a la gestión de ventas regional
- Mantener listas de objetivos de ventas
- Supervise el rendimiento de los vendedores en las cuentas objetivo
- Supervise el seguimiento de las ventas en los listados de clientes potenciales
- Proporcionar apoyo adicional para todas las iniciativas de COE según sea necesario
- Supervise la eficacia de los procesos de soporte de ventas: trabaje con COE para mejorar constantemente
- Capacitación cruzada con especialistas regionales en documentación
Habilidades y requisitos clave:
- Requiere un título de BA / BS
- Preferible 2+ años de experiencia en ventas exitosa y documentada
- Fuertes habilidades de negociación y comunicación (verbal y escrita)
- Competencia informática en aplicaciones de Microsoft Office.
- Trayectoria académica y profesional exitosa con logros, clasificaciones o premios sólidos
- Experiencia en la industria del transporte, ventas de soluciones de servicio o ventas internacionales
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